Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
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Shaik Abdul Samad

Shaik Abdul Samad

Bangalore,Karnataka

Summary

Dynamic Agile Release Train Engineer with 14.7 years of experience in IT (relevant 4 years) at CGI, boasting a proven track record in enhancing program stability by implementing agile methodologies and SAFe practices. Excelled in leadership roles, significantly improving project delivery times through effective team coaching and Power BI dashboards. Demonstrates exceptional analytical and communication skills, ensuring stakeholder satisfaction and team efficiency.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Agile Release Train Engineer

CGI
Bangalore, Karnataka
01.2020 - Current
  • Managed a complex ART of 5 Agile teams responsible for developing and delivering
  • Assisting in the execution of product vision
  • Aggregate and publish objectives
  • Facilitated all ART events (PI Planning, Iteration Planning, Iteration Reviews, Retrospectives, Scrum of Scrums) ensuring alignment with program objectives
  • Coached and mentored Agile team members on best practices in Scrum and Kanban methodologies
  • Facilitate Program Increments by supporting the decomposition of product Features into technical User Stories (JIRA)
  • Tracking feature development/delivery through kanban boards in JIRA
  • Identified and resolved dependencies between teams, proactively addressing potential roadblocks
  • Monitored program risks and implemented mitigation strategies to maintain program stability resulting in improvement of release cycle time and defect rate
  • Liaison for the Release Management functions
  • Establishes the annual calendars for sprints and PIs
  • Ensure Client Reviews/Demos are being held during solution development
  • Facilitates preparation and readiness for ART events
  • Improved project delivery timeframes through effective backlog management and sprint planning
  • Assessed each agile team member's responsibilities and delegated tasks to balance each employee's workload
  • Developed metrics for tracking progress and measuring team performance against goals
  • Effectively communicated program status and updates to stakeholders at all levels
  • Helping team in building various management dashboards and reporting using power BI.

Problem Manager

CGI - ITIL
Bangalore, Karnataka
11.2015 - 09.2021
  • Managing the lifecycle of all problems and preventing or minimizing their impact on IT services and customers.
  • Collaborating with customers and stakeholders to create and implement problem-solving solutions.
  • Investigating the root causes of problems and developing workarounds or final solutions for known errors.
  • Monitoring project progress and ensuring that deadlines, budgets, and objectives are met.
  • Creating and distributing problem management reports and corrective action plans.

Problem Manager & Quality Assurance executive

Onmobile Global Ltd
09.2013 - 10.2015
  • Role involved in Problem Management Team as a Problem Manager & Quality Assurance executive.

Problem Management Associate

Infosys Ltd
11.2009 - 09.2013
  • Position: Problem Management Associate.

Education

MBA - Finance and Marketing

Osmania University, Hyderabad
01.2008

B.Sc - S K University, Anantapur

01.2006

Skills

  • Agile Methodologies
  • SAFe Practices
  • ITIL V3 Foundation
  • Certified Scrum Master
  • Certified Safe Practitioner
  • Power BI
  • Excel Expert
  • Root Cause Analysis
  • Design development
  • Process Management

Certification

  • ITIL V3 Foundation
  • Certified SAFe Scrum Master
  • Certified SAFe Practitioner

Accomplishments

  • Received Client Award (STAR AWARD) for the Development of RCA tool (Design & Process flow)
  • Silver award for the effective management of ART in 2023

Personal Information

Title: LEAD ANALYST

Timeline

Agile Release Train Engineer

CGI
01.2020 - Current

Problem Manager

CGI - ITIL
11.2015 - 09.2021

Problem Manager & Quality Assurance executive

Onmobile Global Ltd
09.2013 - 10.2015

Problem Management Associate

Infosys Ltd
11.2009 - 09.2013

MBA - Finance and Marketing

Osmania University, Hyderabad

B.Sc - S K University, Anantapur

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Shaik Abdul Samad