Shahrokh Afrasiabi
Businress Manager/ Sales Specialist
Holland Landing,Canada
Summary
I am a dynamic, successful and entrepreneurial sales professional with exceptional active listening/interpersonal skills and a consultative selling style. I utilize these skills in a focus on engaging customer loyalty and in positively impacting organizational performance. I offer demonstrated analytical and communication skills which leverage the development of pragmatic, creative and best in class solutions.My scope of experience encompasses expertise in New Business development/ Strategic Planning/ New product launch/ New marketDevelopment. I offer experience managing sales teams in delivering on target performance.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
CEO/ Business Manager
Canada Online - Virtual Mobile Network
Toronto, ON
01.2014 - Current
- Successfully launched IP Mobile service comparable to big budget mobile services such as Bell Canada’s “Lucky Mobile” on very small budget
- Managed Mobile Virtual Network service project from initial setup to product development and strategic pricing
- Developed portfolio plans, designed, priced and customized bundle turn-keys
- Conducted competitive, economic and risk analysis by compiling, analyzing and interpreting market data
- Utilized business Intelligence analytics to understand and address shortfalls or other problems affecting workflow and efficiency
- Worked closely with web developers, software engineers and technicians and set up API integrations to create web portal for service activation, recharge and customer self care interface
- B2B sales; generated new business and provided customer service to existing clients.
Founder/ Business Manager
T-Net Technologies
Toronto, ON
01.2001 - 01.2014
- Transmitted over 250 million minutes and saved end users over $15 million in long distance calling costs
- Managed business setup from business plan to implementation
- Managed project from Initial setup of PBX and development of telecommunications products to value added services, voice and data
- Developed portfolio plans, designed, priced and customized bundle turn-keys such as IP
- Home phones, Calling cards and Long distance home plans
- Pioneered private labeling and customization of calling cards and other telecom services in Toronto market and supervised/managed major customer accounts to understand customer requirements and oversaw collection of customer feedback for product improvement
- Managed teams of external and internal consultants on launch and re-branding of distinct product groups
- B2B sales
- Generated new business and provided customer service to existing clients
Education
MBA - Management, Marketing, Finance
Niagara University
Concord, ON 01.2020 - 12.2022
Bachelor of Arts - Economics
York University
Toronto, ON 08.2009 - 07.2011
Bachelor of Science - Applied Mathematics
Bahonar University
Kerman, Iran 01.1988 - 01.1991
Skills
Client Engagement
Consulting
Requirements Gathering
Customer Satisfaction
Business travelers
Business negotiations
Business-to-customer expertise
Business prospecting
Business process lifecycle
Business planning
Business requirements analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
MBA - Management, Marketing, Finance
Niagara University
01.2020 - 12.2022
CEO/ Business Manager
Canada Online - Virtual Mobile Network
01.2014 - Current
Bachelor of Arts - Economics
York University
08.2009 - 07.2011
Founder/ Business Manager
T-Net Technologies
01.2001 - 01.2014
Bachelor of Science - Applied Mathematics
Bahonar University
01.1988 - 01.1991