SHAHMEER MUHAMMAD
Oshawa,ON
Summary
Dynamic sales associate with proven success at Skechers, excelling in customer engagement and achieving sales targets. Skilled in problem-solving and communication, I effectively managed high-volume transactions while training new team members. Proficient in Microsoft Office, I consistently enhanced operational efficiency and customer satisfaction in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Skechers
Oshawa
01.2023 - Current
- Delivered frontline customer service in a fast-paced retail environment, assisting 50-100+ customers per shift while maintaining accuracy and professionalism.
- Identified customer needs through direct interaction and recommended appropriate products, contributing to daily sales targets and conversion goals.
- Processed point-of-sale transactions accurately while adhering to company procedures and loss-prevention standards.
- Managed competing priorities during peak traffic periods, maintaining service quality under time pressure.
- Supported store operations including inventory restocking, merchandising execution, and floor organization to improve customer accessibility.
- Collaborated with team members to meet operational objectives and maintain a positive, service-driven environment.
Team Member
Tim Hortons
Oshawa
01.2021 - 01.2022
- Served customers in a high-volume environment, processing orders and payments accurately while maintaining speed and service quality.
- Responded to customer concerns calmly and escalated non-standard issues according to company procedures.
- Trained and supported new team members on operational processes, safety standards, and service expectations.
- Maintained cleanliness and organized work areas to support operational efficiency and customer satisfaction.
Education
Bachelors in Business Administration - Specialization in Finance
Trent University
01.2025
Advanced Diploma - Finance in Business Administration
Durham College
01.2025
Skills
- Communication skills
- Problem-solving
- Adaptability
- Critical thinking
- Computer literacy
- Presentation skills
- Time management
- Flexibility
- Email management
- Microsoft Office proficiency
Languages
- English
- Urdu
Certification
- Canadian securities course (CSC), In progress
- Financial Modeling & Valuation Analyst (FMVA), Completed
- Microsoft Office, Completed
References
Available upon request
Timeline
Sales Associate
Skechers
01.2023 - Current
Team Member
Tim Hortons
01.2021 - 01.2022
Bachelors in Business Administration - Specialization in Finance
Trent University
Advanced Diploma - Finance in Business Administration
Durham College