SHAHEER AHMAD
Mississauga,Canada
Summary
Highly motivated and results-oriented analyst with proven experience in quality assurance, business analysis, and project management. Possesses strong analytical, problem-solving, and communication skills, with a demonstrated ability to gather and analyze information, identify areas for improvement, and develop effective solutions. Adept at collaborating with cross-functional teams to achieve business objectives and drive organizational success. Eager to contribute expertise and contribute to a challenging and rewarding role in a dynamic environment.
Overview
4
4
years of professional experience
Work History
QA Analyst
Home Depot
09.2022 - Current
- Collaborate with developers and business analysts to analyze user stories, identify acceptance criteria, and develop comprehensive test plans
- Design, execute, and document test cases for various software applications, ensuring alignment with business requirements and quality standards
- Utilize JIRA to track and report software defects, effectively communicating issues to development teams for resolution
- Participate in Agile ceremonies, including daily stand-ups, sprint planning, and sprint retrospectives, to foster a collaborative and efficient development process
Jr. QA/BA Analyst
IZX Capital
04.2022 - Current
- Collaborated with developers and subject matter experts (SMEs) to gather and document business requirements and functional specifications
- Developed use cases, user stories, and process flow diagrams to effectively communicate system functionality and user interactions
- Conducted system testing, identified and reported defects, and collaborated with developers to ensure timely resolution
- Liaised between business units, technology teams, and support teams to facilitate effective communication and project delivery
IT Analyst Intern
Rotisserie Mom's
09.2021 - 04.2022
- Analyzed and recommended point-of-sale (POS) solutions for a multi-store restaurant chain, considering functionality, cost-effectiveness, and scalability
- Gathered and documented operational and performance-related requirements for the POS system implementation
- Defined project scope, communicated with vendors, and assisted with system deployment and end-user training
System Analyst (Capstone Project)
New Electric
01.2021 - 04.2021
- Evaluated the scalability of existing web-based content management systems (CMS) for future business needs
- Outlined system improvements, documented recommendations, and identified project timelines, risks, and constraints
- Presented findings and final report to company stakeholders
Education
Business Analysis Certificate -
University of Toronto
Bachelor of Commerce - Business Technology Management (IT Management)
Ryerson University
01.2022
MasterClass Software Testing with JIRA & Agile - Be a QA Lead - undefined
Udemy Online
01.2022
Scrum Ceremonies Simplified - undefined
Udemy Online
01.2022
Skills
- Analysis & Problem Solving: Requirements gathering, Business Process Modeling, Process Improvement, Data Analysis, Root Cause Analysis, Solution Design
- Software Development: SDLC, Agile methodologies, Waterfall methodologies, Use Case Development, UML Diagrams, JIRA
- Quality Assurance: Test Planning, Test Case Design, Defect Tracking & Reporting, User Acceptance Testing (UAT)
- Technical Tools: Microsoft Visio, Microsoft Excel, IBM Rational Rose, SQL Server
- Communication & Collaboration: Excellent written and verbal communication, Teamwork, Stakeholder Management, Presentation Skills
RELEVANT COURSEWORK
Fundamentals of Programming (Java), Systems Analysis and Design, Business Process Design, Systems Design and Implementation, Information Technology and Strategic Management, Logical Database Analysis and Design (SQL Server), Project Management (PMP Accredited)
Hobbies and Interests
Active participation in IT meetups to network with technology professionals.
Passionate about project management, aspiring to pursue a career as a Project Manager.
Technology enthusiast, staying abreast of emerging technologies and their impact on businesses and consumers.
Timeline
QA Analyst
Home Depot
09.2022 - Current
Jr. QA/BA Analyst
IZX Capital
04.2022 - Current
IT Analyst Intern
Rotisserie Mom's
09.2021 - 04.2022
System Analyst (Capstone Project)
New Electric
01.2021 - 04.2021
Bachelor of Commerce - Business Technology Management (IT Management)
Ryerson University
MasterClass Software Testing with JIRA & Agile - Be a QA Lead - undefined
Udemy Online
Scrum Ceremonies Simplified - undefined
Udemy Online
Business Analysis Certificate -
University of Toronto
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