Summary
Overview
Work History
Education
Skills
Timeline
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Shahab Fatehi

Ottawa,ON

Summary

Driven professional with a track record of enhancing customer satisfaction and expanding client bases at Astak Diana. Skilled in customer relationship building and equipment maintenance, adept at collaborating with teams to exceed sales targets. Demonstrated ability to increase sales revenue through strategic account targeting and exceptional service.

Overview

19
19
years of professional experience

Work History

Sales Representative

Astak Diana
01.2019 - 12.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Pastry Cook Assistant

Tashrifaat Pastry
04.2013 - 12.2018
  • Assisted in training new hires, sharing knowledge of pastry techniques and best practices for workplace success.
  • Enhanced customer satisfaction by creating visually appealing and delicious pastries.
  • Demonstrated strong attention-to-detail while crafting intricate designs for specialty desserts and custom orders.
  • Contributed to cost-saving initiatives by carefully managing ingredient inventory and reducing waste.

Cook

Hatam Restaurant
06.2009 - 03.2013
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cook Helper

Hatam Restaurant
03.2005 - 06.2009
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Maintained high standards of sanitation throughout the kitchen area through proper cleaning practices and routine inspections.
  • Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.

Education

High School Diploma -

Shahrekandi HighSchool
Mahabad, WestAzerbijan, Iran
06.1989

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Collaberation and Teamwork
  • Equipments maintenance

Timeline

Sales Representative

Astak Diana
01.2019 - 12.2023

Pastry Cook Assistant

Tashrifaat Pastry
04.2013 - 12.2018

Cook

Hatam Restaurant
06.2009 - 03.2013

Cook Helper

Hatam Restaurant
03.2005 - 06.2009

High School Diploma -

Shahrekandi HighSchool

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Shahab Fatehi