SHAH ALI
Galway
Summary
I am an enthusiastic, self-motivated, reliable, responsible, and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am able to work well under pressure and adhere to strict deadlines.
Overview
9
9
years of professional experience
Work History
Customer Assistant
Tesco
11.2023 - 10.2024
- Maintained a clean and organized workspace.
- Performed cashier duties and reconciled cash drawers.
- Assisted in training new customer service staff.
- Resolved customer issues in a timely and effective manner.
- Greeted customers in a friendly and professional manner.
- Delivery pick-up and shelving.
- Product labeling.
Sales Associate
Daily Essential
09.2023 - 11.2023
- Delivered consistent service to develop customer base.
- Informed customers of promotions and special offers to increase sales.
- Processed payments quickly to keep customer flow moving.
- Adapted to changing priorities and unexpected situations with calm demeanor.
Line Cook
Arteber
03.2016 - 05.2017
- Carried out orders to meet demand in a fast-paced environment.
- Covered kitchen needs at the station, filled in for absent team members, and brought cooks up to speed.
- Worked quickly and flexibly to keep up with a high volume of food orders per shift.
- Protected foods from spoilage with proper storage and stock rotation.
Sales Manager
DHL
07.2015 - 12.2015
- Optimized strategies to reach target consumers and meet demand.
- Developed and conducted persuasive verbal sales presentations to prospective clients.
- Trained sales team on strategies to manage value messages, structure opportunities and achieve deal closures.
- Established long-lasting relationships with customers to maintain high retention and satisfaction.
Education
Secondary School Certificate - Humanities
Jalalabad Cantonment Public School & College
03.2013
Higher Secondary Certificate - Humanities
Noyabondor High School
07.2011
Skills
- Line management
- Grill operation
- Equipment cleaning
- Money counting
- Cleaning Equipment
- Public Speaking
- Milk & Latte Art
- Food and Beverage Pairing
- Espresso Machine & Tamping
Timeline
Customer Assistant
Tesco
11.2023 - 10.2024
Sales Associate
Daily Essential
09.2023 - 11.2023
Line Cook
Arteber
03.2016 - 05.2017
Sales Manager
DHL
07.2015 - 12.2015
Higher Secondary Certificate - Humanities
Noyabondor High School
Secondary School Certificate - Humanities
Jalalabad Cantonment Public School & College
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