Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shagun Dutta

Summary

Motivated and results-driven retail professional with 3+ years of progressive experience in retail leadership, sales strategy, customer engagement, and visual merchandising. Proven success in leading teams, managing inventory, and driving store profitability. Recognized for developing team members, maintaining operational excellence, and delivering exceptional customer experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Guess
11.2022 - Current
  • Supervised day-to-day store operations, including opening/closing procedures, cash reconciliation, and shift planning.
  • Trained and motivated a team of associates, leading to improved team performance and customer satisfaction.
  • Implemented promotional strategies that contributed to a 15% increase in seasonal sales.
  • Maintained high visual merchandising standards in line with brand identity.
  • Ensured timely restocking and effective inventory control to reduce stockouts and shrinkage.

Visual Merchandising Assistant

H&M Hennes & Mauritz
01.2024 - 11.2024
  • Assisted in executing seasonal and promotional visual displays aligned with H&M’s brand identity and marketing campaigns.
  • Collaborated with store managers and visual merchandisers to maintain consistent and attractive product presentation across the sales floor.
  • Updated and refreshed window displays regularly to attract foot traffic and enhance the customer shopping experience.
  • Conducted daily walkthrough to ensure visual standards and store layouts were maintained.
  • Supported inventory organization and stock placement to complement visual merchandising strategies.
  • Provided feedback on customer response to displays, contributing ideas to optimize merchandising impact.

Education

Bachelor of Arts - Fashion Marketing

Humber Institute of Technology And Advanced Learning
Toronto, None
04-2025

Skills


  • Retail Store Operations
  • Sales & Performance Management
  • Visual Merchandising & Brand Presentation
  • Inventory & Stock Management
  • Team Leadership & Staff Training
  • POS & Cash Handling Procedures
  • Customer Service Excellence
  • Trend Forecasting & Product Knowledge
  • Promotional Campaign Execution

Certification


  • Leadership Training Certificate - Retail Excellence Canada, 2023
  • Inside LVMH Certificate - 2022

Timeline

Visual Merchandising Assistant

H&M Hennes & Mauritz
01.2024 - 11.2024

Assistant Manager

Guess
11.2022 - Current

Bachelor of Arts - Fashion Marketing

Humber Institute of Technology And Advanced Learning

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Shagun Dutta