Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAGAN PREET KAUR

White Rock

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

4
4
years of professional experience

Work History

Manager

Homeland Cafe
White Rock, BC
02.2025 - Current
  • Supervised, trained, and motivated staff to meet performance and service standards
  • Managed scheduling, payroll hours, and shift coverage to optimize labor costs
  • Handled cash management, POS systems, and daily sales reports
  • Resolved customer concerns professionally, strengthening customer loyalty
  • Recognized customer needs and recommended appropriate products or solutions
  • Maintained accuracy and efficiency during high-volume service periods

Sales Associate

Marshalls/Homesense
Edmonton, Canada
09.2024 - 01.2025
  • Collaborating with colleagues to meet store goals
  • Promote products and organize merchandise on the sales floor
  • Greeted customers and provided outstanding customer service.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.

Supervisor

Indian Chaat House
Vancouver, Canada
05.2022 - 08.2024
  • Ensured health and safety compliance for a safe environment
  • Tracked sales data, identified trends, and maintained accurate transaction records; conducted team meetings
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Associate

Amazon
New Westminster, BC
11.2021 - 04.2022
  • Receive, unload, and check incoming inventory
  • Pick, pack, and ship customer orders accurately
  • Scan items and track inventory using handheld devices
  • Sort, label, and organize products in the warehouse

Education

Bachelor of Arts - Business Management

UCW
Vancouver, BC
12-2027

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Customer service excellence
  • Reliability and punctuality

Timeline

Manager

Homeland Cafe
02.2025 - Current

Sales Associate

Marshalls/Homesense
09.2024 - 01.2025

Supervisor

Indian Chaat House
05.2022 - 08.2024

Associate

Amazon
11.2021 - 04.2022

Bachelor of Arts - Business Management

UCW
SHAGAN PREET KAUR