Shae Harding

Lead community initiatives to provide essential items for vulnerable individuals. Coordinate with Lloydminster businesses and residents to secure meals, clothing, hygiene supplies, and other necessities for unhoused individuals. Conduct mobile outreach twice a week to distribute essential items to those in need. I have completed a Crisis Intervention for Community Outreach workshop as well as I am certified with ASIST (applied suicide intervention skills training).

• Coordinate donation intake, sorting, and distribution for Lloydminster and Vermillion equity programs.
• Communicate with donors to arrange pickup schedules and confirm donation details.

- Scheduling and payroll reporting

- Onboarding and training new hires

- Succession planning and development of staff

- Maintained an incredibly low shrink in a high theft environment

- Created a very low turnover culture

- Lead store inventory counts

- Consistently exceeded metric and sales goals

- Visual merchandising expertise

- Ranked among the top 10 managers company wide for the fiscal year of 2025, earning a trip to Atlantic City

I was actually approached with a job offer by the store manager accompanied by the regional manager because of my customer service skills while working at West 49. In this role I was responsible for:

- Hosted a regional conference call to train new hires on customer service skills across Alberta

- Achieved sales targets consistently in a highly competitive commission-based environment

- Managing complex device and service issues

- Conducting credit checks and identity verification

- Learning about mobile devices in a constantly evolving industry

I began my position with this company in my senior year of high school and was able to successfully manage the two separate workloads. Some of my responsibilities included:

- Leading a team of 10+ individuals

- Delegating daily operational tasks amongst staff

- Scheduling as well as payroll

- Execution of physical inventory

- Provided assistance and support to customers

- Managed point-of-sale transactions efficiently

- Oversaw the logistics of shipping and receiving items

- Creating visual displays

In 2011, I earned a trip to California for exceeding my personal sales goals for the year.