Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SHABNAM SHARMA

Edmonton,AB

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Loblaw Companies, adept at heavy lifting and shelf organization. Demonstrated ability to resolve complaints, boosting customer loyalty. Skilled in workplace safety and streamlining work processes, contributing significantly to team success.

Overview

5
5
years of professional experience

Work History

Overnight Grocery Clerk

Loblaw Companies
10.2023 - Current
  • Maximized efficiency by correctly assembling product displays within a timely manner, thus contributing to the overall smooth operation of the department.
  • Ensured accurate inventory counts through regular audits and proper documentation of discrepancies.
  • Collaborated with the store manager on implementing new procedures that streamlined work processes for the department.

Customer Service Cashier

Popeyes Louisana Kitchen
07.2020 - 01.2022
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Developed and managed relationships with customers to increase customer loyalty.

Education

Associate of Arts - Business Administration And Management

St. Clair College of Applied Arts And Technology
Windsor. ON
04-2020

Skills

  • Workplace safety
  • Heavy lifting
  • Shelf organization

Languages

English
Hindi
Punjabi

Timeline

Overnight Grocery Clerk

Loblaw Companies
10.2023 - Current

Customer Service Cashier

Popeyes Louisana Kitchen
07.2020 - 01.2022

Associate of Arts - Business Administration And Management

St. Clair College of Applied Arts And Technology

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SHABNAM SHARMA