Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Glenda Johnson

Spruce Grove

Summary

Dynamic and reliable Overnight Grocery Clerk at Loblaws, adept at enhancing customer satisfaction through effective merchandising and inventory management. Demonstrated strong teamwork and problem-solving skills while improving stock availability and maintaining safety standards. Proficient in pallet jack operation and committed to fostering a clean, organized shopping environment.

Overview

12
12
years of professional experience

Work History

Overnight Grocery Clerk

Loblaws
08.2010 - 01.2023
  • Stocked shelves with grocery items, ensuring proper organization and accessibility.
  • Assisted customers in locating products, enhancing shopping experience and satisfaction.
  • Maintained cleanliness and orderliness of store aisles, promoting a safe environment.
  • Monitored inventory levels, reporting discrepancies to management for timely restocking.
  • Collaborated with team members to execute overnight restocking tasks effectively.
  • Adhered to safety protocols while handling equipment and products in the store.
  • Learned operational procedures quickly, adapting to fast-paced work environment seamlessly.
  • Participated in weekly meetings with management to discuss department performance metrics and areas for improvement as a cohesive unit within the larger organization structure.
  • Ensured accurate inventory counts through regular audits and proper documentation of discrepancies.
  • Collaborated with the store manager on implementing new procedures that streamlined work processes for the department.
  • Promoted teamwork among overnight staff by fostering open communication channels between all departments within the store.
  • Improved stock availability by diligently restocking shelves and rotating products to maintain freshness.
  • Enhanced store appearance by organizing displays, ensuring proper signage, and maintaining clean aisles.
  • Strengthened overall customer experience within the grocery section by consistently executing merchandising strategies that presented visually appealing layouts and properly priced items.
  • Expedited shelf stocking process through effective use of handheld scanners for tracking incoming shipments accurately against received merchandise lists.
  • Minimized shrinkage by identifying damaged or expired goods and removing them from shelves according to established guidelines.
  • Assisted with training new team members in overnight stocking procedures, ensuring they adhered to all safety protocols and company guidelines while integrating them into the existing team efficiently.
  • Increased efficiency in replenishing shelves by utilizing pallet jacks, hand trucks, and other equipment safely.
  • Maintained safe working conditions by identifying potential hazards and reporting them to management promptly.
  • Complied with all company policies regarding food safety standards, ensuring a healthy environment for both customers and employees alike.
  • Maximized efficiency by correctly assembling product displays within a timely manner, thus contributing to the overall smooth operation of the department.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained neat, organized stockroom free of hazards.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

GED -

Ascension Collegiate
Bay Roberts, NL
05-2008

Skills

  • Workplace safety
  • Cleanliness
  • Heavy lifting
  • Shelf organization
  • Pallet jack operation
  • Stocking proficiency
  • Maintaining displays
  • Product rotation
  • Merchandising
  • Reading comprehension
  • Order picking
  • Maintaining safety
  • Stocking shelves
  • Safety awareness
  • Inventory counts
  • Stock rotation
  • Product restocking
  • Product assembly
  • Moving merchandise
  • Product inspection
  • Stock replenishment
  • Inventory auditing
  • Merchandise display
  • Production documentation
  • Deadline adherence
  • Product merchandising
  • Hazard prevention
  • Manual dexterity
  • Pallet building
  • Cardboard compacting
  • Cardboard management
  • Barcode scanning
  • Moving boxes
  • Damage control
  • Unloading merchandise
  • Display organization
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Multitasking Abilities
  • Adaptable and flexible
  • Reliability
  • Item scanning
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Creative thinking
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Cooperative attitude
  • Detail-oriented
  • Verbal communication
  • Relationship building
  • Training and mentoring
  • Team building

Languages

English
Full Professional

Timeline

Overnight Grocery Clerk

Loblaws
08.2010 - 01.2023

GED -

Ascension Collegiate
Glenda Johnson