Shabnam Ghaffari Sarabi
Toronto,ON
Summary
Experience in reviewing and fulfilling prescriptions and OTC medications. Advising patients regarding side effects, contraindications and benefits of medications. Highly adaptable pharmacist delivering medical assistance and support to patients in a busy, pharmacy environment. An organized professional maintaining a flexible schedule and adapting to unique business and customer needs. A hardworking and passionate individual with strong organizational skills. Ready to help and support the team to achieve company goals.
Overview
10
10
years of professional experience
Work History
Pharmacy Assistant
Scarborough Pharmacy
09.2023 - Current
- Greeted customers at counter and provided excellent customer service.
- Assisted customers in selecting over-the-counter medications and health care products.
- Established and maintained patient profiles, updating organizational database with current information.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Counted and labeled prescriptions with correct item and quantity.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Pharmacist
Dr.saedavi Pharmacy
12.2022 - 08.2023
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Supported emergency preparedness efforts through participation in mock disaster drills involving mass dispensing of medications.
- Reported adverse drug events to comply with regulatory policies and procedures.
Pharmacist
Dr.nabizade Pharmacy
04.2022 - 12.2022
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Pharmacist
Dr.mohammad Hosseini Pharmacy
02.2020 - 03.2021
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Reported adverse drug events to comply with regulatory policies and procedures.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
Pharmacy Technician Trainee
Vasavi Hospital
02.2014 - 03.2014
- Served as a reliable team member by consistently arriving on time, prepared to contribute and assist in all pharmacy operations as needed.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
- Resolved third-party billing, computer system and customer service issues.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
Education
Ph.D. - Pharmacy
Iran University of Health And Science
Tehran09.2022
Bachelor of Science - Pharmacy
Rajiv Gandhi University of Health And Science
Bangalore03.2014
Skills
- Pharmaceutical Supply Storage
- Pharmacology Expertise
- Electronic Refill Request Processing
- Collaboration and Teamwork
- Medication labels
- Order Processing
- Insurance Billing
- Recordkeeping skills
- Stocking shelves
Timeline
Pharmacy Assistant
Scarborough Pharmacy
09.2023 - Current
Pharmacist
Dr.saedavi Pharmacy
12.2022 - 08.2023
Pharmacist
Dr.nabizade Pharmacy
04.2022 - 12.2022
Pharmacist
Dr.mohammad Hosseini Pharmacy
02.2020 - 03.2021
Pharmacy Technician Trainee
Vasavi Hospital
02.2014 - 03.2014
Ph.D. - Pharmacy
Iran University of Health And Science
Bachelor of Science - Pharmacy
Rajiv Gandhi University of Health And Science
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