An excellent HR professional with 8+ years of experience in strategic human resources management, planning, talent acquisition, management consulting, organizational development, and change management. Successfully implemented effective HR programs that enhanced employee engagement and drove organizational success in FMCG, banking, and retail industries. By aligning HR initiatives with business goals through partnership with leadership, consistently improved performance and organizational effectiveness. Eager to leverage a strategic mindset and people-centric approach to support the organization in achieving its objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR and Training Coordinator
Circle K
01.2022 - Current
Provide in-depth guidance and support to managers for the recruitment of all positions including coaching on interviewing best practices, leading recruitment initiatives, ensuring completion of required pre-employment processes, onboarding, training, performance management, rewards and recognition
Liaise with the global HR team, ensuring excellent flow and completion of HR business processes - hires, terms, transfers, promotions etc.
Provide advice and day-to-day consulting support to managers on the interpretation and administration of policies, programs, and best practices
Lead and participate in projects and initiatives supportive of aligning HR and organizational strategies as a change agent
Conduct policy and procedure research, development, implementation, and evaluation
Collect data, analyzed and managed, benchmarked and measured effectiveness of HR processes for continued organizational improvements towards overall business strategy
Conduct investigations of Human Rights complaints as required
Promote a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
Used Workday to design training for employees increasing retention and productivity rates by >10%
HR Contact Centre Representative - CIBC
Alight Solutions
03.2020 - 12.2021
Primary contact for time entry, absence, payroll, and benefits inquiries and issues for employees of CIBC
Provided expert advice on benefit plans and assisted CIBC employees across Canada and US to interpret and apply employee benefits and related policies
Managed annual enrollment and communication of Flex benefits program details accurately and in a timely manner
Good understanding of payroll and payroll complexities including T4s, EI and Pension
Planning and coordination of HR presentations and training sessions
Led recruitment and onboarding processes
Supported the functional and administrative processes involved in severance administration and terminations
HR Business Partner
Semantic Foods Company Limited
01.2018 - 02.2020
Built relationships and partnered with business operations to understand their priorities and deliver Human Resources solutions and services
Worked proactively in areas of diversity, attrition analysis, retention strategies, change management and communications
Managed and participated in annual programs including performance management, compensation planning, workforce planning and succession planning
Lead talent planning sessions and advised managers on compensation decisions through job analysis and determination of internal equity and external competitiveness
Managed training design and configured training resources for management, organized annual training initiatives, participated in and monitored in-house training programs
Supported people leaders in delivery of key HR processes, such as succession planning or performance review
Established and maintained effective and positive working relationships with managers, employees and their representatives through an environment that fosters communication and cooperation
Promoted a diverse and inclusive culture; safe, productive, empowering, and equitable
Directed benefit programs that included medical, dental, vision and all other supplemental programs
Coached managers on effective employee relations strategies to address workplace conflicts proactively.
HR Advisor
Semantic Foods Company Limited
01.2017 - 01.2018
Advised departmental managers on interpretation and administration of policies, programs, and best practices
Maintained current understanding of and adherence to, legislation including Human Rights, Employment/Labour Standards, etc
Participated in performance management discussions with operations team members
Data collection, analysis and management, benchmarking and measuring effectiveness of HR processes for continued organizational improvements supportive of the overall business strategy
Counseled employees on policies, job duties, working conditions, promotional opportunities, professional development etc
Assisted the HRBP with employee engagement projects, monthly newsletter
Partnered with hiring managers, developed and managed recruitment activities and documents
Supported diversity initiatives by developing inclusive hiring practices and promoting cultural awareness throughout the organization.
Education
Certificate - Human Resources Management
Sheridan College
Ontario, Canada
01.2022
Skills
Talent Management
Succession Planning
Employee Relations
Recruitment Strategies
Training and Development
Conflict Resolution
Process Improvement
Diversity and Inclusion initiatives
Performance Coaching
Verbal and written communication
Presentation
HRIS Systems
Certification
Chartered Professional in Human Resources (CPHR)
Timeline
HR and Training Coordinator
Circle K
01.2022 - Current
HR Contact Centre Representative - CIBC
Alight Solutions
03.2020 - 12.2021
HR Business Partner
Semantic Foods Company Limited
01.2018 - 02.2020
HR Advisor
Semantic Foods Company Limited
01.2017 - 01.2018
Chartered Professional in Human Resources (CPHR)
Certificate - Human Resources Management
Sheridan College
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