Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raychelle Obra

Edson, AB

Summary

Dynamic hospitality professional with experience at Mountain Pizza & Steak House, excelling in seating coordination and exceptional communication. Proven ability to enhance customer satisfaction by effectively managing expectations and fostering loyalty. Skilled in complaint handling and maintaining a welcoming environment, ensuring a seamless dining experience for all guests. I am also a Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.

Overview

3
3
years of professional experience

Work History

Takeout & Hostess

Mountain Pizza & Steak House
04.2022 - Current
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Promoted business loyalty by fostering positive customer relationships.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Education

High School Diploma -

Parkland Composite Highschool
Edson, AB
06-2025

Skills

  • Exceptional communication
  • Complaint handling
  • Effective multitasking
  • Phone etiquette
  • Cleaning and sanitation
  • Positive and professional
  • Hospitality and accommodation
  • Customer service
  • Knowledge with child and adult care
  • Interactive communication skills
  • Strong interpersonal skills
  • Routine management

Timeline

Takeout & Hostess

Mountain Pizza & Steak House
04.2022 - Current

High School Diploma -

Parkland Composite Highschool
Raychelle Obra