Seydou Keita
Montreal,QC
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Cochon Dingue
Québec, Quebec
01.2024 - 08.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Notified server after seating parties in section to facilitate prompt service.
Cashier
McDonalds
Ottawa, Ontario
07.2022 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Bilingual Cashier
Metro
Québec, Quebec
12.2022 - 02.2023
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Bilingual Cashier
YKO Barbecue Chicken
Ottawa, Ontario
05.2022 - 07.2022
- Operated cash register to process customer transactions accurately and efficiently.
- Assisted customers with product selection by answering questions and offering suggestions.
- Coordinating Both Kitchen and cash desk
Education
Master of Engineering - Mining Engineering
McGill University
Montreal, QC08-2026
University Pathway - English As A Second Language
CLLC Ottawa
Ottawa, ON12-2022
Skills
- Telephone reception
- Reservations Management
- Team Collaboration
- Menu management
- Server Support
- Multitasking proficiency
Certification
- Microsoft Office Certificate
Languages
French
Native/ Bilingual
English
Native/ Bilingual
Timeline
Host
Cochon Dingue
01.2024 - 08.2024
Bilingual Cashier
Metro
12.2022 - 02.2023
Cashier
McDonalds
07.2022 - 12.2023
Bilingual Cashier
YKO Barbecue Chicken
05.2022 - 07.2022
- Microsoft Office Certificate
Master of Engineering - Mining Engineering
McGill University
University Pathway - English As A Second Language
CLLC Ottawa