Summary
Overview
Work History
Education
Skills
Attention
Company
Timeline
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AVA ESSELMENT

Hair Stylist Apprentice
Brantford,ON

Summary

Energetic student hairstylist with a strong foundation in the beauty and salon industry. Known for creating a welcoming atmosphere, scheduling appointments, and ensuring client satisfaction. Proficient in hair washing, cutting, and coloring techniques. Dedicated to delivering top-notch service to every customer.

Overview

2025
2025
years of professional experience
1
1
Language

Work History

Host

East Side Mario’s
  • Welcome guests in a warm and friendly manner
  • Maintain a clean and organized restaurant
  • Bringing customers their orders
  • Take reservations and maintain a wait list
  • Understand the need of waitstaff to ensure sections are not overcrowded
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Volunteer

  • Townsend Octoberfest – Townsend, ON: Assisted with set up and cleanup of event and independently managed a game station
  • Royal Canadian Legion – Hagerville, ON: Mother’s Day, Father’s Day brunch: assisted with food preparation and service. Stocked supplies and maintained a clean workstation
  • Friendship House Soup Kitchen: Sweep and mop floors, clean tables and organized and buffet offerings
  • Fanshawe Trade Show - London, ON: Curled elementary school girls hair, inserting hair tinsel, applying hair gems and talked about the hairstyling program at Fanshawe

Customer Service Representative

ESSE Canada
06.2023 - 08.2024
  • Answer phones to handle client inquiries, confirm appointments and bookings and coordinate payment arrangements
  • Create and/or Update client files and service preferences
  • Daily cleaning and organizing
  • Daily office duties as needed
  • Proactive client outreach and sales support
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Team Leader

McDonalds
09.2020 - 09.2023
  • Take orders from customers
  • Resolve complaints customers may have, and work to fix the problem without involving a higher manager
  • Accept a variety of payments, including cash, credit cards, and Apple Pay, from customers, and make exact change when necessary
  • Clean both work and dining areas throughout any given shift, making sure to wipe down tables after the group leaves
  • Train new employees on all aspects of the job
  • Make food, clean grill, and kitchen, wash dishes
  • Was given a Team leader position, which included ensuring co-workers were doing their duties and keeping them on track as well as handling the cash drawers
  • Run the floor on overnight shifts

Education

High School -

Assumption college school

Hairstyling program -

Fanshawe
Woodstock, Canada
08-2025

Skills

  • Friendly
  • Enthusiastic
  • Team player
  • Responsible
  • Trustworthy
  • Coachable
  • Eager to learn
  • Strong interpersonal skills
  • Problem-solving skills
  • Comfortable with POS units
  • Comfortable with computers
  • Comfortable with technology
  • Able to work independently
  • Able to work as a part of a team
  • Expertise with payment processing
  • Excellent customer service skills
  • Strong conflict resolution abilities
  • Knowledge of food safety
  • Knowledge of food production
  • Ability to work a flexible schedule
  • Proficient at multitasking
  • Strong attention to detail
  • Reliable
  • Punctual
  • Telephone reception

Telephone reception

Attention

Management

Company

Ivy and Mane Hair Salon

Timeline

Customer Service Representative

ESSE Canada
06.2023 - 08.2024

Team Leader

McDonalds
09.2020 - 09.2023

Volunteer

Host

East Side Mario’s

High School -

Assumption college school

Hairstyling program -

Fanshawe

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