Severo Ortega
Pincourt,QC
Summary
Versatile real estate sales professional with extensive experience in [Type] sales. Demonstrated history of customer service excellence, business acumen and strategic planning. Applies collaborative approach to leadership, fostering team-oriented environment and driving substantial group sales results. MLS expert savvy to market conditions and customer preferences.
Overview
18
18
years of professional experience
Work History
Real Estate Broker
Montreal's Elite Real Estate Group
10.2017 - Current
- Conducted comprehensive property appraisals and offered strategic sales recommendations while cultivating strong client relationships through proactive lead generation and exhaustive follow-up, resulting in consistently above-average profit sales for clients.
- Utilized targeted social media marketing campaigns resulting in a significant decrease in time-on-market of properties and in a concurrent increase in sales.
- Mentored and trained new brokers on impactful sales strategies and character development, resulting in an immediate improvement in closing rate within the first three months.
Customer Sales and Service Expert
The Hudson's Bay
03.2013 - 09.2019
- Adequately greeted and served customers to exceed customer service expectations resulting in a 90% customer satisfaction rate.
- Actively maintained organization of the sales floor and working knowledge of products, tools, and systems to ensure the best customer experience, resulting in consistent achievement of quarterly quotas in shoe sales.
Outbound Sales Representative
CIBC
05.2016 - 02.2017
- Conducted outbound calls to enhance client relationships by providing tailored education on products aligned with individual financial goals, needs, and lifestyles, resulting in consistent and notable surpassing of quarterly quotas for both opening and upgrading banking products.
- Distinguished for three consecutive months as part of the top 10% of CIBC outbound prospecting salespeople in Canada.
Manager
Aldo Shoes
01.2009 - 03.2013
- Established and upheld a professional, organized, and safe environment for employees and patrons by actively engaging with and seeking feedback from the team.
- Drove store productivity through daily huddles and weekly meetings, resulting in 80% of employees meeting ort exceeding their quarterly quotas.
- Sustained the store's visual appeal through proactive efforts in visual presentation adjustments and maintenance.
- Provided mentorship to employees, guiding and supporting them in achieving their individual goals within the company.
Sales Associate
Intersport
06.2006 - 01.2009
- Proactively welcomed and engaged with customers, demonstrating a comprehensive understanding of sports equipment to assist them in choosing the optimal gear, resulting in a 90% customer satisfaction rate.
Education
Some College (No Degree) - Business Administration
John Abbott College
Sainte-Anne-de-Bellevue, QCSkills
- Financial Feasibility Requirements
- Rental Management
- Financing Requirements
- Sales-Savvy
Languages
English
Native or Bilingual
French
Native or Bilingual
Volunteer Work
Fundraiser for NeuroMontreal
Greeted guests and sold tickets for raffles to raise money for the Montreal Neurological Institute Hospital dedicated to neuroscience, training, and clinical care.
Timeline
Real Estate Broker
Montreal's Elite Real Estate Group
10.2017 - Current
Outbound Sales Representative
CIBC
05.2016 - 02.2017
Customer Sales and Service Expert
The Hudson's Bay
03.2013 - 09.2019
Manager
Aldo Shoes
01.2009 - 03.2013
Sales Associate
Intersport
06.2006 - 01.2009
Some College (No Degree) - Business Administration
John Abbott College
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