Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
AdministrativeAssistant

Seun Coker

Oshawa,ON

Summary

Experienced Growth-oriented Revenue Officer and Administrative Assistant with 7+ years of expertise in leveraging customer insights and industry standards for revenue growth and exceptional data entry. Recognized for strong problem-solving skills, earning positive Google reviews. Exceptional communication drives an impressive 32% customer retention rate. Proactive engagement led to a 15% sales increase. Strong inventory management boosted efficiency and sales by 16%. Achieved 5% fewer customer queries and an 8% improvement in retention rates. Proficient in technical accounting guidance and cross-functional collaboration. Committed to exceeding corporate goals through pipeline creation, sales, and exceptional customer experiences, demonstrating a proven track record of revenue scale.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Manulife Financial Corporation
08.2021 - 01.2024
  • Provided leadership and guidance to data entry, maintaining high performance and productivity standards.

Client Relations Executive

Federal Tax Authority
06.2016 - 06.2021
  • Collaborated with internal teams to address complex client issues, resolve disputes, and ensure the timely and accurate delivery of tax-related services.

Assistant Retail Sales and Customer Advisor

B&Q
09.2008 - 12.2010
  • Leveraged comprehensive training to consistently deliver exceptional customer service that exceeded expectations.

Education

University Diploma - Accounting and Business

London Metropolitan University
London, United Kingdom
06.2011

Foundation in Accounting - undefined

Holborn College
08.2007

Skills

  • Exceptional leadership, communication, and influencing skills
  • Effective decision-making and autonomy in work
  • Project planning, coordination, and budget management
  • Strong customer communication and issue resolution
  • Pricing optimization with market-focused strategies
  • Proactive market strategy development and analysis
  • Service assessment and client satisfaction enhancement
  • Proficiency in Microsoft Office Suite

Affiliations

ACCA (the Association of Chartered Certified Accountants), 2795137

Timeline

Administrative Assistant

Manulife Financial Corporation
08.2021 - 01.2024

Client Relations Executive

Federal Tax Authority
06.2016 - 06.2021

Assistant Retail Sales and Customer Advisor

B&Q
09.2008 - 12.2010

University Diploma - Accounting and Business

London Metropolitan University

Foundation in Accounting - undefined

Holborn College
Seun Coker