Setu Shah
Brampton,ON
Summary
Friendly, enthusiastic NDEB certified Dentist with over 3+ years of international experience as a dental practitioner, providing patients with the highest standard of oral healthcare. I excel in pain management strategies and leading teams to enhance performance. With a proven track record in improving patient satisfaction and maintaining high standards of care, I bring effective problem-solving and restorative dentistry skills to the table.
Overview
8
8
years of professional experience
Work History
Shift Manager
Firehouse Subs
Brampton, ON
09.2019 - 07.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Principal Dentist
Dent-O+ Multispecialty Dental Clinic
Ahmedabad, Gujarat, India.
10.2016 - 07.2019
- Adhered to strict safety protocols for infection control during all clinical procedures.
- Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Restored teeth by fabricating crowns, bridges and other restorations.
- Collaborated with other healthcare professionals, ensuring seamless integration of dental care into overall patient health management.
- Developed staff training programs to enhance performance and maintain high standards of dental care.
- Improved patient satisfaction by providing thorough dental examinations and personalized treatment plans.
- Maintained detailed records of patient histories and treatment plans, facilitating continuity of care between visits.
- Established strong relationships with patients built on trust and clear communication about their oral health needs.
- Managed inventory and supplies, maintaining optimal levels for efficient clinic operations.
- Led a team of dental professionals to provide comprehensive oral healthcare services.
Education
NDEB Equivalency -
NDEB
Brampton, ON2024
BDS -
Gujarat University
Ahmedabad, Gujarat, India.2015
Skills
- Dental Radiology Interpretation
- Diagnosis and treatment planning
- Pain Management Strategies
- Infection control protocols
- Restorative Dentistry
- Root canal treatment
- Tooth Extractions
- Crown and Bridge
- Patient Charting
- Continuing education
- Time Management Efficiency
- Certified in CPR/AED
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Affiliations
- Royal College of Dental Surgeons Ontario (RCDSO)
- Ontario Dental Association (ODA)
- Indian Dental Association (IDA)
Timeline
Shift Manager
Firehouse Subs
09.2019 - 07.2024
Principal Dentist
Dent-O+ Multispecialty Dental Clinic
10.2016 - 07.2019
NDEB Equivalency -
NDEB
BDS -
Gujarat University