Open To Work
Mikhail Smirnov
Toronto,ON
Summary
-Diligent dental assistant with background in dental reception work. Proven ability to manage patient schedules and maintain accurate records.
-Demonstrated skills in customer service and administrative support. Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
-Dental Surgeon with extensive experience at Dental Clinic in Moscow(Russia), excelling in patient care and treatment planning. Proven expertise in oral pathology diagnosis and effective communication, enhancing patient satisfaction through personalized care. Skilled in advanced surgical techniques and interdisciplinary collaboration, committed to improving oral health outcomes and mentoring junior professionals.
Overview
23
23
years of professional experience
Work History
Dental Surgeon/Periodontist/Administrative Assistant
Dental Clinic Allurance
06.2019 - 09.2024
- Optimized office workflow by effectively handling incoming calls, messages, emails, and faxes from patients and providers.
- Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
- Performed regular preventive dentistry services including scaling, polishing, fluoride application to maintain excellent oral health status amongst clientele base.
- Diagnosed oral diseases accurately through careful examination of radiographs, photographs, models, or impressions based on clinical findings.
- Used rotary and dental appliances and surgical implements to clean, fill, extract and replace teeth.
- Maintained positive relationships with vendors, contractors and dental professionals.
- Assisted with treatment planning, ensuring patients understood their options and financial responsibilities.
- Facilitated smooth communication between patients and dental staff, addressing concerns and answering questions professionally.
Dental Surgeon/Periodontist
Moscow City Clinic #24
04.2009 - 03.2023
- Performed surgical procedures to extract impacted or damaged teeth, place dental implants and remove tumors and other abnormal growths.
- Used cutting-edge diagnostic tools like intraoral cameras or digital imaging systems to identify potential issues earlier than traditional methods allowed.
- Enhanced patient comfort with the use of advanced anesthetic techniques and pain management strategies.
- Managed dental emergencies efficiently, minimizing pain and discomfort while stabilizing the affected area until further treatment could be provided.
- Removed impacted and non-restorable teeth, both during surgeries, and day-to-day procedures.
- Facilitated effective communication between dental team members, fostering a cohesive work environment conducive to providing high-quality patient care.
- Contributed to the practice''s growth by participating in community outreach events and promoting oral health education.
- Reviewed and evaluated new products or technologies in the dental industry, staying at the forefront of advancements and integrating relevant innovations into practice.
- Mentored junior dental professionals to enhance their skills in surgical techniques and patient communication methods.
- Improved patient satisfaction by providing thorough consultations and personalized treatment plans.
- Conducted research on defects, diseases, and disorders affecting oral and facial regions.
- Assisted colleagues in more specialized procedures such as root canal therapies or orthodontic treatments when necessary to ensure optimal results for patients.
- Collaborated with dentists and orthodontists to provide comprehensive care to patients.
- Diagnosed conditions of hard and soft tissues of teeth, jaws and supporting structures and explained corrective measures to patients.
- Reviewed patient health history and performed checkups to assess current issues.
Dental Receptionist/Dental Assistant Intern
Dental Clinic Dental Master
08.2006 - 02.2009
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
- Enhanced office ambiance and patient comfort by selecting and playing calming music in waiting area.
- Improved patient understanding and compliance with treatment plans by explaining procedures and answering questions.
- Supported dental staff during peak times by assisting with patient preparation and post-care instructions.
- Addressed patient inquiries and concerns with empathy and professionalism, fostering trust and loyalty.
General Dentist
MSMSU(Moscow State University of Medicine and Dentistry)
09.2006 - 01.2008
- Participated actively within community events promoting oral health awareness and offering dental screenings, highlighting the importance of preventive care measures.
- Educated patients on proper oral hygiene practices, leading to improved overall oral health.
- Mentored junior dentists by sharing knowledge about best practices in dentistry and discussing complex cases together for better decision making.
- Maintained detailed patient records to ensure accurate documentation of treatment plans and progress.
- Performed various dental procedures for a diverse clientele, including fillings, extractions, root canals, and crown placements.
- Improved patient oral health by performing comprehensive dental examinations, diagnoses, and treatments.
- Collaborated with specialists such as orthodontists or periodontists when necessary for optimal patient outcomes.
Dental Receptionist/Dental Assistant
Dental Clinic Elena Plus
02.2002 - 06.2006
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
- Improved patient understanding and compliance with treatment plans by explaining procedures and answering questions.
- Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
Education
M.D. - Dentistry
MSMSU(Moscow State University of Medicine And Dentistry)
Moscow, Russia06-2006
Skills
- Operative dentistry
- Dental radiology interpretation
- Patient care
- Vital signs
- Local anesthesia administration
- Team leadership
- Patient examinations
- Oral hygiene education
- Tooth repairs
- Oral pathology diagnosis
- X-ray review
- Infection control protocols
- Pain management
- Emergency dental care
- Treatment Planning
- Oral cancer evaluations
- Interdisciplinary collaboration
- Tumor removal
- Tooth extraction
- Periodontal treatment
- Local anesthetics
- Dental implant placement
- Teamwork
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Incoming call reception
- Payment processing
- Patient scheduling
- Patient documentation
- Office opening and closing
- Administrative support
- Dental radiography
- Mail sorting and distribution
- Dental staff support
- Patient file management
- Appointment confirmation
- Computer proficiency
- Adaptable and flexible
- Flexible schedule
Languages
English
Professional Working
Russian
Native or Bilingual
Work Preference
Work Type
Part TimeFull TimeSalary Range
$0/yr - $0/yrTimeline
Dental Surgeon/Periodontist/Administrative Assistant
Dental Clinic Allurance
06.2019 - 09.2024
Dental Surgeon/Periodontist
Moscow City Clinic #24
04.2009 - 03.2023
General Dentist
MSMSU(Moscow State University of Medicine and Dentistry)
09.2006 - 01.2008
Dental Receptionist/Dental Assistant Intern
Dental Clinic Dental Master
08.2006 - 02.2009
Dental Receptionist/Dental Assistant
Dental Clinic Elena Plus
02.2002 - 06.2006
M.D. - Dentistry
MSMSU(Moscow State University of Medicine And Dentistry)
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