Setayesh Saei
Woodland Hills
Summary
Dynamic sales professional with a proven track record at Oak and Fort Clothing Brand, excelling in building customer relationships and achieving sales goals. Fluent in English, Persian, and Turkish, adept at POS system operation, and known for honesty and ethical conduct. Successfully trained new employees, enhancing team cooperation and store efficiency.
Overview
6
6
years of professional experience
Work History
Sales Associate
Oak and Fort Clothing Brand
Los Angeles
03.2023 - 04.2024
- Assisted customers in selecting outfits and provided styling advice.
- Maintained merchandise displays to ensure an appealing shopping environment.
- Advised customers on current promotions and product features.
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Answered phone calls from customers regarding inquiries about products or services offered by the store.
- Achieved personal and store sales goals with sound customer service and sales protocol.
- Greeted customers upon entry, offering guidance and assistance in navigating store layout.
Sales Floor Associate Cashier
Marshalls & HomeGoods
Woodland Hills
08.2018 - 05.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges following store policies.
- Trained new cashiers on register procedures and customer service standards.
- Collaborated with team members to improve store operations.
Education
(B.Arch.), In Progress - Architecture
California State Polytechnic University, Pomona
Pomona, CA05-2027
High School Diploma -
Calabasas High School
Calabasas, CASkills
- Building Customer Relationships and Loyalty
- Speak three languages: English, Persian, Turkish
- Meeting Sales Goals
- POS System Operation
- Honest and Ethical
- Team Cooperation
- Calm and Professional Under Pressure
- Order and Refund Processing
- Multitasking and Prioritization
- Employee Training
- Friendly and outgoing
- Store opening and closing
Languages
English
Professional
Persian
Native/ Bilingual
Turkish
Full Professional
Accomplishments
Piano Recitals – Performed in multiple solo and group recitals, showcasing classical and contemporary repertoire
Affiliations
Piano Performance – 15+ years of experience in classical and contemporary music since age 6
Timeline
Sales Associate
Oak and Fort Clothing Brand
03.2023 - 04.2024
Sales Floor Associate Cashier
Marshalls & HomeGoods
08.2018 - 05.2021
(B.Arch.), In Progress - Architecture
California State Polytechnic University, Pomona
High School Diploma -
Calabasas High School