Summary
Overview
Work History
Education
Skills
Timeline
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SETAREH AHMADI Baharan

Richmond Hill,Ontario

Summary

Dedicated and results-driven sales professional with a proven track record in achieving and exceeding sales targets. Seeking a Sales Representative position in a call center to leverage my strong communication skills, customer-oriented approach, and extensive experience in sales and customer service. ICDL (International Computer Driving License) - Proficient in a wide range of computer skills, including Microsoft Office applications and digital communication tools.

Overview

7
7
years of professional experience

Work History

Sales Representative

Bianka Store
09.2023 - Current
  • Successfully promote and sell a wide range of products, meeting and surpassing monthly sales targets consistently
  • Provide exceptional customer service by actively listening to customer needs, addressing inquiries, and resolving issues promptly
  • Utilize effective sales techniques and product knowledge to upsell and cross-sell products, increasing revenue and customer satisfaction
  • Collaborate with team members to achieve collective sales goals, sharing best practices and offering support
  • Maintain accurate sales records and customer information, ensuring a smooth follow-up process.

Office Assistant

Connect Insurance Company
04.2022 - 06.2023
  • Efficiently managed administrative tasks, including data entry, document organization, and correspondence handling
  • Assisted with customer inquiries, policy changes, and claims processing, ensuring timely and accurate resolution
  • Contributed to the improvement of office operations by suggesting and implementing process enhancements
  • Maintained a professional and organized office environment, facilitating productivity for the team.

Sales Manager

SUNKIDS
07.2016 - 10.2021
  • Led a high-performing sales team, overseeing all aspects of sales operations and strategy
  • Developed and executed sales plans, resulting in consistent revenue growth year over year
  • Conducted sales training and coaching sessions to enhance team members' skills and product knowledge
  • Established and nurtured strong relationships with key clients and partners to expand the customer base
  • Analyzed market trends and competitor activities to identify opportunities for market penetration.

Education

Master of Philosophy (M.Phil) -

Kharazmi university
2018

bachelor -

master -

Skills

  • Excellent interpersonal and communication skills, both verbal and written
  • Proven ability to meet and exceed sales targets consistently
  • Strong customer focus with a commitment to delivering outstanding service
  • Sales strategy development and implementation
  • Team leadership and coaching
  • Attention to detail and strong organizational skills

Timeline

Sales Representative

Bianka Store
09.2023 - Current

Office Assistant

Connect Insurance Company
04.2022 - 06.2023

Sales Manager

SUNKIDS
07.2016 - 10.2021

Master of Philosophy (M.Phil) -

Kharazmi university

bachelor -

master -

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SETAREH AHMADI Baharan