Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sergio Zepeda

Compton

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Ground Wire Electric
Compton
02.2024 - Current
  • Contacted customers about potential service upgrades, new services and account changes.
  • Provided accurate information about products and services to customers.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Wiseburn Davinci Science
El Segundo, CA
06-2025

Skills

  • Customer service
  • Conflict resolution
  • Communication skills
  • Decision-making
  • Problem resolution
  • Calm demeanor
  • Problem-solving
  • Order fulfillment

Languages

Spanish
Professional

Timeline

Customer Service Representative

Ground Wire Electric
02.2024 - Current

High School Diploma -

Wiseburn Davinci Science
Sergio Zepeda