Sergio Ramirez
Sunnyvale
Summary
Professional event coordination specialist with proven track record in planning, organizing, and executing successful events. Skilled in vendor management, budget oversight, and logistics. Strong focus on team collaboration and delivering tangible results. Known for adaptability and reliability in high-pressure and changing environments.
Overview
2
2
years of professional experience
Work History
Event Coordinator
Smart City Networks
09.2022 - Current
- Supports and coordinates customer sales and service activities with show management, site management and major customers to respond to client needs and resolve customer sales and service issues during pre-show and through onsite presence at assigned shows.
- Fully utilizes and understands all aspects of the company's proprietary software system.
- Collects show management survey
- Responds to complex questions regarding multiple areas, including accounting, billing, networking, collections, etc.
IT Support Trainee
JobTrain
06.2022 - 09.2022
- Rotated positions to understand constant updates and Interpersonal
- Provided IT Support, Network troubleshooting, and system operations
- Enhanced help desk tickets to quickly solve customers' issues
- Worked alongside senior team members to learn related job tasks and roles
- Performed updates on software and hard drives
- Developed understanding of PCs procedures and processes.
Education
JobTrain/Coursera Google IT Support Professional
JobTrain
07.2022
High School Diploma -
Everst Public High School
Redwood City, CA06.2017
Skills
- Network Support
- Computer Networking
- Technical Support
- Help Desk
- Network Troubleshooting
- Critical Thinking
- Hardware & Software Installation
- Customer Service
- Time Management
- IT Support
- Organizational Skills
- Event Planning
- Project Management
- Scheduling
- Vulnerability Assessment
- Network Security
- Security Engineering
- Cyberattacks
- Phishing Detection
- Incident Response
- SIEM management
Timeline
Event Coordinator
Smart City Networks
09.2022 - Current
IT Support Trainee
JobTrain
06.2022 - 09.2022
High School Diploma -
Everst Public High School
JobTrain/Coursera Google IT Support Professional
JobTrain
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