Jagdev Singh

Job description: :

(1) Technical Troubleshooting

(2) Develop and deliver user training sessions on software and

hardware usage

(3) Install, configure, and update software applications on user

devices

(4) Boosted company productivity by providing timely IT support

and training to employees

(5) Perform routine maintenance on computer hardware and

peripherals

(6) Provide remote assistance to users for off-site troubleshooting

(7) Computer help desk supervisor

(8) Diagnosed and resolved network connectivity problems,

ensuring minimal downtime for users

(9) Quickly identify and resolve hardware and software issues for

end-users to minimize downtime

(10) Remote Support Expertise

(11) Collaboration and Teamwork

(12) User support technician

(13) Boosted company productivity by providing timely IT support and training to employees.

(14) Implemented IT policies that resulted in enhanced network

security and data protection practices across the organization.