Sergio Leguizamo
Vista
Summary
Dynamic and highly motivated professional with extensive experience at Buffalo Wild Wings, excelling in problem-solving and quality control. Proven track record of enhancing team performance and customer satisfaction through effective training and task delegation. Committed to maintaining cleanliness standards and optimizing operations for maximum efficiency.
Overview
8
8
years of professional experience
Work History
Line Cook
Buffalo Wild Wings
08.2017 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Shift Manager
Buffalo Wild Wings
08.2023 - 08.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Optimized shift operations to meet and exceed sales targets without compromising on service quality.
- Ensured smooth operation of shifts by effectively managing staff schedules, leading to enhanced team productivity.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Education
High School Diploma -
El Camino High School
Oceanside, CASkills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Problem-solving
- Cleanliness standards
- Quality control
- Reliable and trustworthy
- Stock rotation
- Inventory management
- Order accuracy
Additional Information
Worked with tools, fixing equipment that’s needed repair and such having to put in work orders on damaged or beyond repair equipment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Manager
Buffalo Wild Wings
08.2023 - 08.2024
Line Cook
Buffalo Wild Wings
08.2017 - Current
High School Diploma -
El Camino High School
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
Quinn BuntingQuinn Bunting
Server at Buffalo Wild WingsServer at Buffalo Wild Wings
Alaina NicholasAlaina Nicholas
Cashier at Buffalo Wild WingsCashier at Buffalo Wild Wings
Kerry JohnsonKerry Johnson
CERTIFIED TRAINER/COOK at Buffalo Wild WingsCERTIFIED TRAINER/COOK at Buffalo Wild Wings
Karla LedbetterKarla Ledbetter
RBT, Special Education at Zen EducateRBT, Special Education at Zen Educate