Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Sergio Aguilar

Indio

Summary

Experienced in lease-up, tenant management, lease negotiations, and property marketing. Utilizing strong interpersonal and communication skills to ensure tenant satisfaction and retention. Demonstrated track record of effectively assisting in managing a 254-unit property and maintaining high occupancy rates.

Overview

19
19
years of professional experience
7
7
years of post-secondary education

Work History

Leasing Consultant

SoCal Pacific Management
10.2024 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Facilitated tenant move-ins and move-outs, ensuring smooth transition and maintaining property occupancy targets.

CASE MANAGER

United Private Care
05.2021 - 10.2024
  • Conducted thorough assessments to identify client needs and coordinate appropriate services.
  • Coordination of care services for elderly clients, ensuring their well-being and independence.
  • Development of individualized care plans to address client needs and goals.
  • Collaboration with healthcare professionals and family members to optimize client care.
  • Monitoring of client progress and adjustment of care plans as needed for optimal outcomes.
  • Managed billing processes and accurately invoiced clients on time.
  • Facilitated communication between clients, service providers, and other professionals.

MOBILE EXPERT

T-Mobile USA CORP
05.2019 - 05.2021
  • Provided exceptional customer service by assisting with device selection and troubleshooting issues.
  • Demonstrated expert knowledge of mobile devices, plans, and accessories.
  • Increased sales by effectively cross-selling products and services to customers.
  • Collaborated with team members to meet and exceed sales targets and customer satisfaction.

PHARMACY PURCHASING COORDINATOR

Eisenhower Health
12.2012 - 10.2018
  • Managed pharmacy inventory to ensure optimal stock levels and prevent shortages.
  • Collaborated with physicians and pharmacists to identify new product needs and order accordingly.
  • Negotiated with suppliers to secure best prices on pharmaceutical products and supplies.
  • Utilized software systems to track inventory levels, analyze usage trends, and streamline purchasing processes.
  • Developed and implemented cost-saving strategies without compromising quality of care.
  • Oversaw financial reporting and analysis, identifying areas for improvement and efficiencies.
  • Managed pharmacy budget to optimize resources and maximize profitability.

RETAIL SALES ASSOCIATE

T-Mobile USA
09.2007 - 06.2012
  • Provided exceptional customer service and product knowledge to drive sales and increase customer satisfaction.
  • Handled cash transactions accurately and efficiently while maintaining a clean and organized store environment.
  • Proactively assisted customers with merchandise selections and offered personalized recommendations based on their needs.
  • Collaborated with team members to meet sales targets and ensure smooth operations in the store.

HOTEL FRONT DESK

JW Desert Springs Resort and Spa
06.2006 - 06.2007
  • Customer service: Assisted guests with check-in/out, inquiries, and resolving issues promptly.
  • Reservation management: Proficient in booking systems, handling reservations, and ensuring accuracy.
  • Multitasking: Managed phone calls, emails, and in-person requests simultaneously in a fast-paced environment.
  • Communication: Effective communication skills with guests, colleagues, and management to ensure guest satisfaction.

Education

HIGH SCHOOL DIPLOMA -

Vision High School
Los Angeles, CA
09.2001 - 04.2005

PHARMACY TECHNICIAN -

Kaplan College Palm Springs
Palm Springs, CA
04.2009 - 04.2010

College of The Desert
Palm Desert, CA
09.2022 - Current

Skills

  • Management
  • Communication
  • Adaptability
  • Team Player
  • Client Focused
  • Multitasking
  • Problem-solving
  • Strategic planning
  • Team building
  • Decision-making
  • Leadership
  • Financial analysis
  • Budgeting
  • Financial reporting
  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Lease agreements
  • File management
  • Phone and email etiquette
  • Leasing and sales
  • Application processing
  • Sales techniques
  • Lease renewals
  • Closing techniques
  • Property marketing
  • Property management
  • Property management knowledge
  • Administrative support
  • Multi-family property management

LANGUAGES

Bilingual | Native
Spanish | Advanced

Timeline

Leasing Consultant

SoCal Pacific Management
10.2024 - Current

College of The Desert
09.2022 - Current

CASE MANAGER

United Private Care
05.2021 - 10.2024

MOBILE EXPERT

T-Mobile USA CORP
05.2019 - 05.2021

PHARMACY PURCHASING COORDINATOR

Eisenhower Health
12.2012 - 10.2018

PHARMACY TECHNICIAN -

Kaplan College Palm Springs
04.2009 - 04.2010

RETAIL SALES ASSOCIATE

T-Mobile USA
09.2007 - 06.2012

HOTEL FRONT DESK

JW Desert Springs Resort and Spa
06.2006 - 06.2007

HIGH SCHOOL DIPLOMA -

Vision High School
09.2001 - 04.2005

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Sergio Aguilar