Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Serenity Saterfield

Mountain House

Summary

I am thrilled to submit my application for the Shift Supervisor position at Starbucks. As a current student pursuing a degree in Spanish, I have developed a strong foundation in communication and team-building, both vital components in effectively managing a dynamic work environment. Currently pursuing certification for coffee master apron, demonstrating commitment to expertise in coffee.

Overview

2
2
years of professional experience

Work History

Starbucks Barista

STARBUCKS COFFEE COMPANY
Livermore
06.2023 - Current
  • cooperative team contributor and open to suggestions
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Resolved customer complaints in a timely manner.
  • Assisted customers with product selection when needed.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Collaborated with team members to improve performance and implement training updates.

Education

High School Diploma -

Mountain House High School
Mountain House
06-2024

Some College (No Degree) - Spanish

Los Positas College
Livermore

Skills

  • Cash handling
  • Inventory management
  • Customer service
  • Product knowledge
  • Equipment operation
  • Team collaboration
  • Friendly and outgoing
  • POS systems
  • Workflow management

Accomplishments

  • I was a Karate Instructor (Black Belt) teaching from the ages of Three years old up to 40 year olds.
  • My essay for english was accepted by my county where I earned an honor english award.
  • I have gotten several awards from the San Joaquin County in their Superior Court program.

Timeline

Starbucks Barista

STARBUCKS COFFEE COMPANY
06.2023 - Current

High School Diploma -

Mountain House High School

Some College (No Degree) - Spanish

Los Positas College

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Serenity Saterfield