Adrian Carreon-Flores
Los Angeles
Summary
Reliable and hardworking employee with experience in customer service, fast-paced food service, and physical labor. I started as a courtesy clerk and quickly earned a promotion to Starbucks barista through my strong work ethic, communication skills, and ability to learn quickly. I also have experience in scrap metal collection, which shows my teamwork, time management, and ability to handle demanding tasks efficiently. I am known for being dependable, adaptable, and for maintaining a positive attitude in busy work environments.
Overview
4
4
years of professional experience
Work History
Starbucks Barista
Ralphs Grocery Store
Los Angeles, CA
12.2023 - 07.2024
- Crafted high-quality beverages, ensuring consistency and adherence to store standards.
- Provided exceptional customer service, enhancing customer satisfaction and loyalty.
- Maintained the cleanliness and organization of workstations and coffee equipment.
- Managed inventory levels for coffee supplies, preventing shortages during peak hours.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Implemented new drink recipes, contributing to seasonal menu offerings and customer engagement.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Upselling
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Courtesy Clerk
Ralphs Grocery Store
Los Angeles, CA
11.2023 - 12.2023
- Provided exceptional customer service, assisting shoppers with inquiries and ensuring a pleasant shopping experience.
- Maintained the cleanliness and organization of store areas, adhering to safety and sanitation standards.
- Assisted in stocking shelves and replenishing inventory, ensuring product availability for customers.
- Maintained the cleanliness and organization of store areas, adhering to safety and sanitation standards.
- Monitored product expiration dates regularly to ensure freshness and compliance with quality standards.
- Implemented process improvements that enhanced efficiency in daily operations and improved customer satisfaction.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
Scrap Metal Collector
De-Leon Recycling
Los Angeles, CA
06.2020 - 06.2023
- Coordinated daily operations for waste management and recycling processes.
- Conducted inspections of recycled materials to ensure compliance with quality standards.
- Developed relationships with clients to enhance service delivery and satisfaction levels.
- Helped maintain proper sanitation and safety of the workplace environment
- I was responsible for taking the earnings, along with the receipts, back to management
Education
High School Diploma -
Fairfax High School
Los Angeles, CA06.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Team leadership
- Order taking
- Adaptive and creative
- Cash register operation
- Decision-making
- Safe food handling
- Beverage preparation
- Recall memory
- Safe food handling practices
- Menu memorization
- Hospitality service expertise
- POS system operation
- Food preparation
- Coffee machinery
- Quality control
- Professional demeanor
- Inventory management
- Performance improvement
- New hire training
- Drink customization
- Up-selling
- Espresso preparation
- Product upselling
- Basic math
- Ordering procedures
- Product displays
- Clear communication
Timeline
Starbucks Barista
Ralphs Grocery Store
12.2023 - 07.2024
Courtesy Clerk
Ralphs Grocery Store
11.2023 - 12.2023
Scrap Metal Collector
De-Leon Recycling
06.2020 - 06.2023
High School Diploma -
Fairfax High School