Serenity Morgan
Hamilton,ON
Summary
I have lots of experience in customer service and retail. I'm looking for a stable job and to add to my experience. I'm spunky and outgoing and looking forward to hearing from you.
Overview
2
2
years of professional experience
Work History
Line Cook
Bagel Barn
Burlington, ON
08.2024 - 12.2025
- Took Orders and cashed customers out
- Made sandwiches, coffees/orders for customers
- Prep work
- Used the grill to fry eggs and cook meat
- Did Uber Eats, Skip The Dishes and Doordash and online orders
- Cleaned and kept things pristine
Sales Associate/Receiver/Cashier Associate
Parry Sound
Parry Sound, Canada
04.2024 - 06.2024
- Received shipmentsand processed them.
- Was in charge of special orders
- Kept track of inventory, greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Greeted and escorted customers to product racksand shelves to assist with finding merchandise.
- Helped sell the customer on arange of different products, from paint to pipes, from mugs to cleaning supplies.
- Restocked and kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
- Answered the phone for customer inquiries, called customers to pick up special orders, among other things.
- Operated cash register to handle purchases, refunds, and exchanges for customers.
- Opened and closed cash registers, balanced cash drawers,
- Assisted customers with returns, refunds, and resolved transaction issues.
- Resolved customer complaints professionally. Lifted up to 60 lbs on a regular basis.
- Assisted with training and mentoring new team members.
Cashier/Customer Service
Metro
Toronto, Canada
12.2023 - 03.2024
- Operated POS machine efficiently.
- As well as monitored self-checkout
- Restocked
- Checked personal identifications during alcohol and lottery sales. Helped customers locate items, join reward programs, and use coupons or gift cards.
- Helped customers locate items, join reward programs, and use coupons or gift cards.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Responded promptly to requests for assistance, spills, and customer inquiries.
- Responded promptly to requests for assistance, spills, and customer inquiries.
Education
High School Diploma -
Oakville Trafalgar
Oakville, ON06.2023
Skills
- Willingness to learn
- Multitasking
- Problem Solving
- Works well with others
- Works well alone
Timeline
Line Cook
Bagel Barn
08.2024 - 12.2025
Sales Associate/Receiver/Cashier Associate
Parry Sound
04.2024 - 06.2024
Cashier/Customer Service
Metro
12.2023 - 03.2024
High School Diploma -
Oakville Trafalgar
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