Serena Sang
Richmond,BC
Summary
Highly organized and dedicated individual with a proven track record of delivering exceptional customer service in fast-paced environments. Possessing keen attention to detail and strong decision-making skills, I excel in efficiently managing multiple concurrent tasks. My self-motivated work ethic enables me to perform effectively in both independent and team environments, ensuring a consistent and high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Royal Pacific Realty
06.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Owner
Plur Holdings LTD
02.2019 - 08.2020
- Managed day-to-day business operations.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Monitored logistics performance and identified improvement opportunities.
Billiard
Q1 Billiards
03.2018 - 09.2019
- Greet and welcome customers as they enter the billiard hall with a friendly and positive attitude.
- Answer phone calls and respond to customer inquiries, providing information about rates, available tables, and services offered.
- Promote billiard hall services and special offers to encourage customer engagement and repeat business.
Education
Bachelor of Arts - Leadership
Trinity Western University
Langley, BC05.2018
High School Diploma -
Vancouver Premier College
Vancouver, BC09.2016
Skills
- Time Management
- File Documentation
- Mathematics
- Microsoft Office Suite
- Quick learner
- Analytical
Timeline
Administrative Assistant
Royal Pacific Realty
06.2022 - Current
Owner
Plur Holdings LTD
02.2019 - 08.2020
Billiard
Q1 Billiards
03.2018 - 09.2019
Bachelor of Arts - Leadership
Trinity Western University
High School Diploma -
Vancouver Premier College
Similar Profiles
TERESA WONGTERESA WONG
Real Estate Agent at Royal Pacific Realty INCReal Estate Agent at Royal Pacific Realty INC
Thang (Markus) CunThang (Markus) Cun
Real Estate Agent at Royal Pacific Realty Kingsway Ltd.Real Estate Agent at Royal Pacific Realty Kingsway Ltd.
Angela Guo PREC*Angela Guo PREC*
Realtor, Team Leader at RA Realty Alliance Inc.Realtor, Team Leader at RA Realty Alliance Inc.
Vincent PullenVincent Pullen
Customer Service Agent at WestJet AirlinesCustomer Service Agent at WestJet Airlines
Maha HassanMaha Hassan
Digital Marketer at Berserk Media ProductionDigital Marketer at Berserk Media Production