Samruddhi Yevle
Customer service representative
Brampton,On
Summary
Dedicated design management postgraduate with co-op experience at the Immigration Service Office, excelling in customer care, communication, and management. Seeking to contribute teamwork and analytical skills for organizational success. Strong foundation in Business Management from Humber College and Interior Designing from M.S. University with strong industrial experience as an Administrative Assistant and Customer Service Representative.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Administrative Assistant
Bowen Immigration and services
10.2023 - 12.2023
- Builds positive customer relationships through effective communication and issue identification
- Expertly resolves conflicts, consistently delivering exceptional service
- Highly organized administrative professional with a proven track record in coordinating meetings, handling correspondence, and maintaining filing systems
- Known for exceptional time management and multitasking abilities.
- Increased the reviews of the firm on the online website by taking feedback from the clients.
Customer Service Representative
Smoke's Poutinerie
06.2022 - 12.2023
- Experienced Customer Service Representative with a focus on efficiently guiding restaurant customers through optimal ordering routes and methods
- Proven success in fast-paced restaurant environments, consistently delivering effective solutions and contributing to overall customer care initiatives
- Demonstrates outstanding inventory management skills
- Committed to providing exceptional service and clear communication to ensure a seamless and positive dining experience.
- Increased sales by 15% in two months by addressing the concerns of the customers and through many marketing techniques.
- Decreased waste through excellent inventory management.
- I was responsible for sorting resumes for the hiring process and training the newly hired employees making sure they were trained properly and made amazing team players.
Education
Business Management -
Humber College
Toronto, ON12.2023
Interior Designing -
M.S. University
04.2020
Skills
- Administrative Assistant
- Team Building
- Quick Learner
- Multi-Tasking
- Customer Service
- Multilingual
- Data Entry and Management
- MS Office
- Time Management
- Data Entry and Management
- MS Office
- Time Management
- Data Entry and Management
- MS Office
- Time Management
- Employee Training
- Staff Motivation
- Records Management
- Data Management
- Office Management
- Team Bonding
- Customer and Client Relations
Languages
English
Hindi
Gujarati
Marathi
Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteRemoteImportant To Me
Company CultureCareer advancementTeam Building / Company RetreatsHealthcare benefitsWork from home optionPersonal development programsTimeline
Administrative Assistant
Bowen Immigration and services
10.2023 - 12.2023
Customer Service Representative
Smoke's Poutinerie
06.2022 - 12.2023
Business Management -
Humber College
Interior Designing -
M.S. University
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