Summary
Overview
Work History
Education
Skills
Timeline
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Serena Carter

Oakville,ON

Summary

Friendly and reliable womant seeking a Part-Time Cast Member role at Cineplex Oakville & VIP. Passionate about providing exceptional guest experiences in fast-paced, team-oriented environments. Eager to contribute to a fun and welcoming atmosphere.

Overview

5
5
years of professional experience

Work History

Receptionist

Suade Salon
Mississauga, Ontario
09.2023 - Current
  • Greeted visitors and provided them with assistance.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Babysitter

Marble
Oakville, Ontario
01.2020 - Current
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Teaching good manners by setting clear expectations for behavior in various settings.

Restaurant Waiter

Crepresso
Oakville, Ontario
01.2021 - 01.2023
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Greeted customers, provided menus and answered questions about menu items.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Resolved customer complaints in a polite manner according to company policy.

Education

Pre Health -

Niagara College
Welland, None
04-2025

High School Diploma -

Iroquois Ridge High School
Oakville
06-2023

Skills

  • Customer service
  • Patient care
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Front desk operations

Timeline

Receptionist

Suade Salon
09.2023 - Current

Restaurant Waiter

Crepresso
01.2021 - 01.2023

Babysitter

Marble
01.2020 - Current

Pre Health -

Niagara College

High School Diploma -

Iroquois Ridge High School

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Serena Carter