Serena Asitaki
Toronto,ON
Summary
Experienced Customer Service Representative fluent in English and French language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
2
2
years of professional experience
Work History
Cook
Oliver & Bonacini Restaurants
05.2021 - 07.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Volunteer Coordinator
Opus Dei
06.2022 - 07.2023
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Collaborated with other departments to maximize impact of volunteer efforts.
- Monitored volunteer performance to enforce compliance with established policies and regulations.
- Recruited 45 volunteers for the visit of Pope Francis
Education
Diploma - Business Administration
Toronto School of Management
Toronto, ON06.2021
High School Diploma -
College Saint Paul
Godinne,BE06.2020
Skills
- Customer Relations
- Quality Control
- Microsoft Word
- Bilingual english & french
Timeline
Volunteer Coordinator
Opus Dei
06.2022 - 07.2023
Cook
Oliver & Bonacini Restaurants
05.2021 - 07.2023
Diploma - Business Administration
Toronto School of Management
High School Diploma -
College Saint Paul
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