Se Ra Wang

• Provided friendly and attentive service
• Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

• Provided excellent customer service
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
• Organized professional development programs for staff, leading to improved performance and skill sets.

• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
• Carried out professional service, retaining polite and friendly approach at all times.

Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.

• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Maintained a clean and organized dining area for optimal guest comfort and enjoyment.