I am passionate about pursuing a career in firefighting, where I can serve and protect my community through teamwork, dedication, and emergency response.
Overview
7
7
years of professional experience
Work History
Server
Speducci Mercatto
06.2021 - Current
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
Collaborated with kitchen staff to streamline service flow and enhance dining experience.
Trained new servers on menu knowledge, service standards, and restaurant protocols.
Provide high-quality food and beverage service at a wide range of events including weddings, engagement parties, retirement celebrations, and private dinner parties.
Grill and serve food at golf tournaments and outdoor functions, ensuring efficient service and food safety compliance.
Deliver exceptional guest experiences at both on-site and off-site events by maintaining professionalism, speed, and attention to detail.
Prepare and serve a variety of barista-style beverages, maintaining consistency and quality across different venues.
Collaborate with event planners, kitchen staff, and other servers to ensure smooth event execution and client satisfaction
Babysitting
Family Friends And Neighbors
12.2018 - 07.2024
Responsible for supervising, feeding, and organizing activities for children 3-8 years old
Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Youth & Policing Initiative (YIPI), Toronto Police Services
07.2021 - 08.2021
Attended workshops and participated in educational and productive work assignments
Used research and inquiry skills to reflect on youth in a culturally diverse city
Developed interpersonal, communication and people skills by connecting and working on group projects with other employees
Cashier/Soft Goods Associate
National Sports, Concord
10.2020 - 06.2021
Ensured till balanced at the end of shift
Bagged money to be claimed to BRC main bank
Interacted with and assisted customers
Toronto Police Headquarters, Co-op Program
02.2020 - 06.2020
Answered dispatch phone calls
Filed and scan important documents
Gained experience in a field of high interest
Reybroek Barrister Law Office, Co-op Program
10.2019 - 02.2020
Faxed, scanned, photocopied, and trusted with important case files
Updated client lists on Microsoft Excel
Observed and learned about case law
Hockey Trainer
Fierce Hockey Camp, Hockey Camp Counsellor
08.2019 - 08.2019
Provided both on and off ice training for children ages 5-12
Supervised children during various activities throughout the day
Education
Bachelor of Arts - Sociology & Policing
Wilfred Laurier University
Waterloo, ON
09-2026
Loretto Abbey Catholic Secondary School
Toronto, ON
06.2021
Skills
Strong communication and interpersonal skills
Cashier and customer service skills
Work well in groups or independently
Responsible and motivated
Adaptable, honest, trustworthy
Working knowledge of Microsoft Word, PowerPoint, Excel
Working knowledge of Apple Pages & Google Docs
Customer satisfaction
Organization
Guest service
Exceptional communication
POS system operation
Cleaning and sanitizing
Detail-oriented
Table setting
Dining area maintenance
Tableside service
ACHIEVEMENTS, ACTIVITIES & INTERESTS
North York Storm Hockey Club | Midget A Team | 2012 – 2021
Loretto Abbey Hockey | October 2018 – 2021
First Aid & CPR | August 2021
LAT Business SHSM, Beanstalk Challenge Certificate | 2021
LAT Business SHSM, Customer Service Certificate | 2020
WHMIS | Workplace Hazardous Materials Information System Certificate | 2020
Loretto Abbey Italian & Glee Clubs | 2018-2020
Loretto Abbey Field Hockey | September 2018, 2019
Loretto Abbey Hockey | OFSAA Championships | April 2019
North York Storm Hockey Club | BB Captain | 2015 - 2017
St. Fidelis Hockey, Basketball, Volleyball, Track & Field Teams | 2016, 2017
Timeline
Youth & Policing Initiative (YIPI), Toronto Police Services