SEPT CAMARA
Atlanta,GA
Summary
Dynamic customer service professional with experience at Air Force Reserves, excelling in conflict resolution and active listening. Recognized for enhancing service efficiency and fostering customer loyalty through empathetic communication. Proven ability to adapt quickly and train new staff, ensuring high standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Air Force Reserves
10.2024 - Current
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to streamline processes, enhancing overall service efficiency.
- Trained new staff on customer service protocols and best practices for effective communication.
Technical and Customer Support
Pludy Llc
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Bachelor - International Law
University Nongo Conakry
Conakry06-2018
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Patience
- Conflict resolution
Languages
French
Native or Bilingual
Timeline
Customer Service Representative
Air Force Reserves
10.2024 - Current
Technical and Customer Support
Pludy Llc
01.2024 - Current
Bachelor - International Law
University Nongo Conakry
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