Sepehr Javaheri Mashhadi Javaheri Mashhadi
Richmond Hill,ON
Summary
Results-driven Sales and Customer Service Professional with two year of experience at Victory Vision Immigration Office, seeking a challenging role that leverages my interpersonal skills. Currently in the fourth year of a Bachelor's degree in Psychology at York University, I am eager to contribute to a dynamic team while pursuing academic excellence.
Overview
3
3
years of professional experience
Work History
Sales and Customer Service Representative
Victory Vision Immigration
12.2022 - 09.2024
- Successfully engaged with clients, providing information on immigration services and addressing inquiries, resulting in enhanced customer satisfaction.
- Collaborated with team members to streamline internal processes, contributing to increasedoffice efficiency.
- Proficient in video editing using Final Cut Pro, creating engaging content for social media platforms.
- Executed successful social media campaigns, resulting in a notable increase in followers anda significant boost in sales.
Social Media Manager
Option Three legal Services
Toronto, Ontario
09.2021 - 09.2023
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
Education
Undergraduate Bachelor - Psychology
York University
Toronto, ONSkills
- Strong interpersonal and communication skills (English and Persian)
- Customer Complaint Resolution
- Customer Needs Assessment
- Appointment Scheduling
- Ability to effectively address client needs and provide information on complex topics
- Team collaboration and a proactive approach to problem-solving
- Video editing proficiency using Final Cut Pro
- Social media management and content creation
Timeline
Sales and Customer Service Representative
Victory Vision Immigration
12.2022 - 09.2024
Social Media Manager
Option Three legal Services
09.2021 - 09.2023
Undergraduate Bachelor - Psychology
York University