Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amirsam Alimoradian

Insurance Broker
130 Kemano Road, Aurora,ON

Summary

Highly motivated Insurance Broker with 3 years of business sales and customer service insurance expertise. Client-focused intermediary with creative insurance solutions to diverse individual concerns. Meticulous client risk and financial assessor with detailed understanding of corporate and individual risk management.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Insurance Broker & Customer Service Representative

Billyard Insurance Group
Toronto, ON
02.2022 - Current
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
  • Met with prospective customers and business owners in homes, businesses and other settings
  • Answer customers questions and address concerns
  • Prepare and review renewals with customers and re market policies as required
  • Connect with underwriters and insurers to discuss and submit risks
  • Upload new business and process policy changes and endorsements on company portals
  • Prepare accurate quotes by using the Applied Rating Services Software
  • Maintain a working knowledge insurance companies portals,broker management system (power broker)

Insurance Customer Service Representative

RBC Royal Bank
Toronto, ON
08.2021 - 02.2022
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Responded to customer requests for products, services, and company information.
  • Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
  • Completed customer applications and updated records to reflect current information.

Insurance Customer Service Representative

TD Insurance Home & Auto
Toronto, ON
03.2021 - 08.2021
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Responded to customer requests for products, services, and company information.
  • Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
  • Completed customer applications and updated records to reflect current information
  • Authenticated Customers and Policy holders
  • Helped clients with their questions or concerns regarding their policies
  • Answer customers questions and address concerns
  • Prepare insurance quotes and sell or cross sell insurance policies

Sales Representative

Best Buy
Aurora, ON
10.2020 - 02.2021
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits
  • Always focused on preparing action schedules to meet up with the company targets and growing and maintaining the standard company product
  • Shared expert product knowledge and made professional recommendations to help customers throughout the purchasing process

Supervisor

OshKosh Carters
Aurora, ON
08.2020 - 10.2020
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Maintained compliance with company policies, objectives, and communication goals
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
  • Assisting sales staff with lead generation and sales
  • Helping GM with inquiries and requests.

Sales Representative/Customer Service Representative

Kent Building Supplies
Fredericton, NB
11.2018 - 06.2020


  • Consulting team of 5 – 10 members by motivating, training and developing on sales and more importantly, service principles
  • Using marketing and sales strategies to expand the member base
  • Achieve monthly sales target
  • Staffing, scheduling and training the sales team
  • Trained new employees on how to effectively execute the company’s objective
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Education

High School Diploma -

Fredericton High School
Fredericton, NB
01.2014 - 12.2018

Diploma - Paralegal

Eastern College
Fredericton, NB
01.2019 - 06.2020

Skills

Strong interpersonal skills

undefined

Certification

Other Than Life License

Timeline

Insurance Broker & Customer Service Representative

Billyard Insurance Group
02.2022 - Current

RIBO License

02-2022

Insurance Customer Service Representative

RBC Royal Bank
08.2021 - 02.2022

Insurance Customer Service Representative

TD Insurance Home & Auto
03.2021 - 08.2021

Other Than Life License

01-2021

Sales Representative

Best Buy
10.2020 - 02.2021

Supervisor

OshKosh Carters
08.2020 - 10.2020

Diploma - Paralegal

Eastern College
01.2019 - 06.2020

Sales Representative/Customer Service Representative

Kent Building Supplies
11.2018 - 06.2020

High School Diploma -

Fredericton High School
01.2014 - 12.2018

Similar Profiles

CREATE PROFILE
Amirsam AlimoradianInsurance Broker