Seoyoon Lee

• Supported day-to-day office and administrative operations
• Maintained employee timesheets and payroll-related records
• Reviewed POS work-hour records and identified discrepancies for correction
• Performed data entry, data verification, and accuracy checks
• Assisted with staff scheduling and employee record management
• Managed multiple administrative tasks independently and followed up on outstanding items
• Supported communication between management and staff and helped address day-to-day workplace concerns

• Provided friendly and attentive service in a luxury retail environment
• Guided customers through product selections with a warm, consultative sales approach
• Built product knowledge across luxury brands including Burberry, Acne Studios, and Longchamp
• Processed purchases and payments accurately and handled customer information with care
• Supported the team reliably and took responsibility for assigned tasks throughout each shift

• Interpreted consultations between medical staff and Mandarin-speaking clients
• Assisted clients with pre- and post-operative instructions and documentation
• Supported VIP Chinese-speaking clients throughout their appointments
• Communicated accurately and professionally across Korean and Mandarin
• Handled sensitive client information with discretion and attention to detail

Introductory coursework in bookkeeping, basic accounting, journal entries, and financial statements.