SEOHEE KANG
Toronto,ON
Summary
Hi! I'm a very passionate and creative person and love Art related things that makes myself and everyone impressed with results and love to feel appreciated from people's satisfactions.
I am reliable and organized professional with strong ability to manage multiple tasks efficiently and maintain meticulous attention to detail. Demonstrates solid understanding of company operations and proficiency in scheduling, document management, and communication.
Overview
6
6
years of professional experience
Work History
Good Dog Collective
( Head Groomer )
02.2025 - Current
- Supervised grooming team to ensure high-quality services and customer satisfaction.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed scheduling to optimize team efficiency and client appointments effectively.
- Maintained cleanliness of grooming tools and equipment for safety compliance.
- Communicated with pet owners about care instructions and grooming techniques used.
Pet Groomer
Precious Pawz Mobile Service ( Head Groomer )
05.2023 - 11.2025
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Promoted a positive image for the company by representing the business at community events and pet expos.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Streamlined appointment scheduling processes by implementing an efficient booking system
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
- Increased customer satisfaction with attentive care for each client''s specific needs and preferences.
Event Marketing & Grooming Team Collaboration
IMAS Pet Food Mars Canada & Precious Pawz
01.2024 - 08.2024
- Promotes an organization's pet food products and services
- Leading the annual marketing plan and build the brand innovation pipeline (product & packaging innovations)
- Figuring out the strategies how to boost sales
- Being prior to creation and communications and exchanging offers
- Reduced customer wait times by implementing time management strategies in the grooming process.
- Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
Veterinary Receptionist
Forêt animal hospital
11.2022 - 03.2023
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
English school assistant teacher
Kings Gate English school
01.2020 - 10.2021
- Supporting Improvement for children's English conversation
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Utilized diverse teaching methods to accommodate varying learning styles among students in the classroom setting.
- English recreation
- Facilitated clear communication between parents and school personnel through regular updates on progress reports or concerns regarding their child''s performance
Education
High School Diploma -
Taereung High School
Jungnang-gu, Korea01.2018
K-8 -
Georges River Road Croydon Park Public School
81-113 Georges River Road, NSW, Australia, Australia01-2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Japanese
Limited Working
Norwegian
Elementary
Timeline
Good Dog Collective
( Head Groomer )
02.2025 - Current
Event Marketing & Grooming Team Collaboration
IMAS Pet Food Mars Canada & Precious Pawz
01.2024 - 08.2024
Pet Groomer
Precious Pawz Mobile Service ( Head Groomer )
05.2023 - 11.2025
Veterinary Receptionist
Forêt animal hospital
11.2022 - 03.2023
English school assistant teacher
Kings Gate English school
01.2020 - 10.2021
K-8 -
Georges River Road Croydon Park Public School
High School Diploma -
Taereung High School
Introduction
I have lived in Australia for 10 years since I was new born child. English was my mother tongue.
Willing to experience and learn a lot of skills with various people in professional job and start my big achievement of my persistent goal by learning professionally and acquiring skills. I have good communication skills through the many experiences of satisfying client's needs and can work well under pressure and adheres to strict deadlines.
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration.
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate.
- Music