Kittisak Lakham
Milpitas
Summary
Warehouse operations professional with strong leadership skills and hands on experience in logistics and inventory management. Adept at coordinating teams, optimizing workflows, and ensuring efficient and safe handling of materials. Known for reliability, adaptability, and fostering collaborative work environment to achieve operational goals. Skilled in using warehouse management systems and implementing best practices to drive productivity and accuracy. Highly skilled safety professional with proven history in hazardous materials management. Adept at identifying, assessing, and mitigating risks while maintaining strict compliance with safety regulations. Recognized for collaborative approach and adaptability in dynamic environments, ensuring safety and well being of all team members.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Dangerous Good Agent
Federal Express
San Jose, CA
03.2024 - Current
- Developed and implemented dangerous goods training programs for staff compliance with safety regulations.
- Conducted thorough risk assessments to identify potential hazards in hazardous materials handling.
- Maintained up to date knowledge of changing regulations, ensuring organizational adherence to applicable laws governing the handling of hazardous materials.
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
- Coordinated the handling and transport of dangerous goods across various channels.
- Evaluating the shipper's declarations, verifying appropriate labeling, and confirming adherence to IATA/DOT regulations.
- Handling spills and incidents in compliance with safety according to the protocols instructed my dangerous good admin.
- Utilizing software (SmartDG, Trips, DG) to assign shipments to container( ULD) while also adhering hazardous loading safely compliance.
- Properly separating and loading hazardous materials onto containers or vehicles to prevent accidents.
- Ensuring Environmental safely protocol for spills and clean up, including maintaining proper documentations.
Warehouse Lead
Federal Express
San Jose, CA
01.2022 - 02.2024
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices and operational standards.
- Implemented process improvements, enhancing productivity and reducing workplace errors.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Proficient in Microsoft Word, PowerPoint, Excel, & Outlook, Microsoft Copilot.
- Provide floor help to Operations Supervisors and hourly associates with inventory concerns, as well as office support to I/O Coordinators and receiving/shipping office people.
- Responsible for daily scheduling of workers and preparation of truck/containers for daily operations.
- Ensure adherence to business rules OSHA safety regulations and quality criteria.
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
Courier
Federal Express
San Jose, CA
11.2021 - 01.2022
- Delivered packages efficiently across designated routes, ensuring timely service and customer satisfaction.
- Operated GPS and routing software to optimize delivery paths, reducing travel time and fuel consumption.
- Managed inventory of shipments, verifying accuracy and maintaining organized records for efficient processing.
- Trained new couriers on safety protocols and operational procedures to enhance team performance and compliance.
- Coordinated with dispatch teams to resolve delivery issues promptly, maintaining open communication throughout operations.
Material Handler
Federal Express
San Jose, CA
07.2019 - 11.2021
- Operated forklifts and pallet jacks to transport materials efficiently across warehouse facilities.
- Loaded and unloaded packages, ensuring accurate delivery and adherence to safety protocols.
- Coordinated inventory checks and maintained accurate records using warehouse management systems.
- Monitored product quality during handling, implementing corrective actions for damaged items.
- Transported inventory items to appropriate locations.
Sales Associate
Big 5 Sporting Goods
Milpitas, CA
01.2017 - 07.2019
- Assisted customers in product selection and provided personalized recommendations to enhance shopping experience.
- Maintained accurate inventory records and ensured efficient stock replenishment across sales floor.
- Processed transactions swiftly, ensuring customer satisfaction and minimizing wait times at checkout.
- Collaborated with team members to create visually appealing merchandise displays that drove sales.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Frys Electronics
San Jose, CA
05.2015 - 01.2017
- Demonstrated technical proficiency in troubleshooting computer hardware and software issues.
- Advised customers on product features and benefits to enhance purchasing decisions.
- Stayed up to date on industry trends and emerging technologies to provide knowledgeable advice for customers seeking the latest products.
- Educated customers on proper device setup, maintenance procedures, and troubleshooting tips for an improved user experience postpurchase.
- Developed a strong knowledge base of various computer systems, components, and software applications to better assist customers in making informed decisions.
- Contributed to a positive workplace culture through active participation in team meetings, sharing best practices with peers, and taking on additional responsibilities as needed.
Education
Bachelor of Science - Operations Management
California State University, East Bay
Hayward, CA05-2025
High School Diploma -
Independence High School
San Jose, CA07-2015
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Waste disposal management
- Lockout and tagout procedures
- Supervisory experience
- Time management
- Customer service
- Paperwork processing
- Goal oriented
- Inventory control
- Friendly, positive attitude
- Teamwork and collaboration
- Hazardous materials handling
- Emergency response planning
Certification
- Hazardous Certified
- Forklift Certified
- ULD Trained
Timeline
Lead Dangerous Good Agent
Federal Express
03.2024 - Current
Warehouse Lead
Federal Express
01.2022 - 02.2024
Courier
Federal Express
11.2021 - 01.2022
Material Handler
Federal Express
07.2019 - 11.2021
Sales Associate
Big 5 Sporting Goods
01.2017 - 07.2019
Sales Associate
Frys Electronics
05.2015 - 01.2017
Bachelor of Science - Operations Management
California State University, East Bay
High School Diploma -
Independence High School