Summary
Overview
Work History
Education
Skills
EXTRACURRICULAR
Languages
Timeline
Server

Minji Seo

Moncton,Canada

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

9
9
years of professional experience

Work History

Server

Osaka Hibachi Sake Bar & Restaurant
05.2025 - Current
  • Greet and assist guests, manage phone inquiries, and provide high-level customer service.
  • Handle payments and maintain accurate cash transactions.
  • Maintain cleanliness of service areas and ensure a welcoming environment.

Server

Big Bowl Restaurant
01.2025 - 05.2025
  • Delivered professional front-line service in a busy dining setting.
  • Processed POS transactions and managed cash and credit card payments.
  • Kept work areas tidy and assisted in light administrative coordination.

Server & Cook

J’s Asian Kitchen
02.2024 - 11.2024
  • Supported both customer service and kitchen operations.
  • Managed cash, reconciled end-of-day transactions, and maintained order accuracy.
  • Handled in-person and phone orders, contributing to smooth team communication.

Math Instructor & Consultant

KJL Academy
02.2023 - 02.2024
  • Communicated with parents and managed student records.
  • Led classes independently and supported student growth.

Admin Assistant (Finance)

Happycom
01.2019 - 12.2019
  • Streamlined office operations to enhance overall efficiency and productivity across administrative functions.
  • Developed and maintained filing systems, ensuring accurate record-keeping and retrieval processes.

Sales Associate

Lloyd
01.2018 - 12.2018
  • Delivered exceptional customer service and resolved inquiries to enhance client satisfaction.
  • Assisted in maintaining inventory accuracy through diligent tracking and restocking processes.

Intern, Planning & Communication Team

International Sports Relations Foundation
06.2017 - 08.2017
  • Scheduled meetings, managed communications, and supported logistical tasks.
  • Assisted with office event preparations and document organization.

Intern, Credit Management Team

NH Bank
06.2016 - 08.2016
  • Supported clerical and financial documentation tasks in the credit and loan department.
  • Assisted in processing and organizing customer loan applications and related financial records.
  • Maintained strict confidentiality and accuracy in handling sensitive data.

Education

B.Sc. - Mathematics

Jeonbuk National University
02.2018

Skills

  • Phone Etiquette & Customer Interaction
  • Cash & Invoice Handling & Payment Posting
  • Multitasking & Organization in Fast-Paced Environments
  • Exceptional customer service
  • Guest engagement
  • Flexible Scheduling Availability

EXTRACURRICULAR

Interpreter for Nagasaki University President | Oct 2016 Exchange Student – University of Victoria, Canada | Jul 2014 – Jul 2015 Volunteer Senior Companion | May 2013 – Jun 2014

Languages

English
Full Professional
Korean
Native or Bilingual

Timeline

Server

Osaka Hibachi Sake Bar & Restaurant
05.2025 - Current

Server

Big Bowl Restaurant
01.2025 - 05.2025

Server & Cook

J’s Asian Kitchen
02.2024 - 11.2024

Math Instructor & Consultant

KJL Academy
02.2023 - 02.2024

Admin Assistant (Finance)

Happycom
01.2019 - 12.2019

Sales Associate

Lloyd
01.2018 - 12.2018

Intern, Planning & Communication Team

International Sports Relations Foundation
06.2017 - 08.2017

Intern, Credit Management Team

NH Bank
06.2016 - 08.2016

B.Sc. - Mathematics

Jeonbuk National University

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Minji Seo