Selina Rodriguez
Antioch
Summary
Experienced administrative and customer service professional with over 15 years of experience in accounts receivable, contract management, customer relations, scheduling, data entry, and administrative support. Strong background in handling customer inquiries, managing contracts, coordinating schedules, processing payments, and multitasking in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Personal Assistant & Remote Administrative Coordinator
Professional DJ
01.2021 - Current
- Manage daily scheduling, booking inquiries, and calendar coordination for a professional DJ.
- Respond to customer messages, emails, and social media inquiries professionally and timely.
- Handle client inquiries for clubs, weddings, private parties, corporate events, and special events.
- Coordinate contracts, invoices, quotes, and event details while maintaining organized digital records.
- Handle data entry, customer communication, and appointment scheduling using online platforms.
- Manage social media accounts by creating promotional posts and responding to inquiries.
- Communicate with venues, promoters, and clients to confirm bookings, pricing, and event details.
Contract Specialist & Scheduler
Bee Pest Control
01.2019 - 01.2020
- Coordinated and scheduled jobs with foremen and construction companies.
- Scheduled technicians and managed daily work assignments.
- Maintained and updated customer contracts, records, and payments.
- Sent customer statements and assisted with account follow-ups.
- Provided administrative support including phone calls, filing, and customer service.
Accounts Receivable & Contract Specialist
Garratt-Callahan
01.2012 - 01.2019
- Processed payments, ACH transactions, and customer billing updates.
- Maintained accurate accounts receivable records using AS400.
- Researched invoice discrepancies and customer payment issues.
- Processed contract renewals, billing updates, and credit memos.
- Assisted with administrative support and customer account maintenance.
Business Development Representative & Cashier
Mercedes-Benz
01.2005 - 01.2012
- Managed incoming service calls and scheduled customer appointments.
- Responded to customer emails, voicemails, and service inquiries.
- Coordinated rental vehicles and alternate transportation for customers.
- Processed payments, warranty verification, and service reminders.
Education
High School Diploma -
Baden High School
South San Francisco, CA06.2003
Skills
- Customer Service & Client Relations
- Administrative Support
- Data Entry & Record Management
- Scheduling & Calendar Coordination
- Contract Processing & Billing
- Social Media & Client Communication
Timeline
Personal Assistant & Remote Administrative Coordinator
Professional DJ
01.2021 - Current
Contract Specialist & Scheduler
Bee Pest Control
01.2019 - 01.2020
Accounts Receivable & Contract Specialist
Garratt-Callahan
01.2012 - 01.2019
Business Development Representative & Cashier
Mercedes-Benz
01.2005 - 01.2012
High School Diploma -
Baden High School