Amara Starr Kight
Sacramento
Summary
Organized, proactive, and detail-oriented Operations and Administrative professional with hands-on experience managing high-volume client interactions, staff coordination, and front-desk operations. Known for a calm, solutions-focused approach to challenges and a commitment to keeping operations running smoothly. Skilled in scheduling, customer service, record keeping, and team training, with a proven ability to learn quickly and adapt in dynamic environments. Seeking an administrative role where I can contribute meaningfully to daily operations and grow professionally.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations & Administrative Aquatics Coordinator
Aqua-Tots Swim School
06.2024 - 10.2025
- Managed schedules for staff and clients, ensuring smooth daily operations and accurate attendance tracking.
- Served as the first point of contact for clients, providing clear and professional support via phone, email, and in-person interactions.
- Led staff onboarding and training while maintaining organized and up-to-date personnel records.
- Supported payroll, staffing, and operational planning to maintain efficient departmental workflows.
- Resolved client concerns with a calm, solution-oriented approach to reinforce positive customer experiences.
- Maintained safety and cleanliness standards, ensuring compliance with all facility guidelines.
- Assisted in budget oversight, tracking expenditures and optimizing resource allocation for aquatics programs.
Water Safety Instructor
Aqua-Tots Swim School
03.2024 - 05.2024
- Developed and implemented engaging water safety curricula for diverse age groups.
- Conducted individual assessments to tailor instruction to participants' skill levels.
- Educated parents on water safety practices and emergency procedures.
- Monitored class activities to ensure compliance with safety regulations.
- Maintained accurate records of student progress and attendance.
Restaurant Shift Manager
Blaze Pizza
01.2023 - 09.2023
- Supervised daily operations and led teams through busy shifts, balancing customer service with operational tasks.
- Trained new employees, created clear documentation, and maintained consistency across all shifts.
- Managed inventory, cash handling, and deposits with accuracy and accountability.
- Assisted management with staffing decisions, ordering, and workflow optimization.
- Led daily shift operations to ensure efficient restaurant functioning and optimal customer experiences.
Store Associate
In-N-Out Burger
01.2022 - 12.2022
- Provided friendly, efficient service in a fast-paced environment while handling transactions accurately.
- Kept communication smooth across the team to maintain quick, organized workflow during busy periods.
- Managed register operations, cash handling, and closing duties with reliability and honesty.
- Prepared and served items consistently while following safety and cleanliness standards.
- Restocked and organized work areas to keep shifts running smoothly.
- Adapted to multiple roles as needed, showing flexibility and strong teamwork.
- Handled customer questions or issues calmly and professionally.
Education
Communications
University of California, Riverside
Riverside, CAHigh School Diploma -
Leroy Greene Academy
Sacramento, CA05-2019
Skills
Skills
Scheduling & Calendar Management
Customer Service & Client Relations
Phone & Email Communication
Data Entry & Record Keeping
Administrative Support & Front Desk Operations
Cash Handling & Payment Processing
Microsoft Office Suite (Word, Outlook, PowerPoint)
POS Systems: Toast, Square, Clover, Micros, NCR
Problem Solving & Conflict Resolution
Team Coordination & Training
Time Management & Organization
Fast Learner & Adaptable
Certification
Microsoft Office Suite Certified
ServSafe Food Handler
California Driver’s License
Timeline
Operations & Administrative Aquatics Coordinator
Aqua-Tots Swim School
06.2024 - 10.2025
Water Safety Instructor
Aqua-Tots Swim School
03.2024 - 05.2024
Restaurant Shift Manager
Blaze Pizza
01.2023 - 09.2023
Store Associate
In-N-Out Burger
01.2022 - 12.2022
Communications
University of California, Riverside
High School Diploma -
Leroy Greene Academy