Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Selene Gutierrez

Loomis

Summary

Knowledgeable insurance agent with background in insurance brokerage, skilled in risk assessment and policy recommendations. Expertise in building strong client relationships and customizing insurance solutions to meet individual needs. Proven abilities in negotiation and policy management.

Overview

12
12
years of professional experience

Work History

Warehouse Worker

Amazon
08.2022 - 12.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 30 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Optometrist Assistant

Dr.Kiggins Optometry
09.2015 - 06.2016
  • Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
  • Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
  • Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
  • Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
  • Reduced wait times for appointments by efficiently managing daily schedule adjustments due to cancellations or rescheduling requests.

Insurance Broker

Coast Auto Insurance
08.2011 - 11.2013
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Calculated quotes and educated potential clients on insurance options.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Met with customers to provide information about available products and policies.

Insurance Broker

Cost U Less Inc.
03.2011 - 07.2011
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

Education

High School Diploma -

Roseville Adult School
Roseville, CA
03-2025

P&C License - Insurance

Quick Learning School
Santa Clara, CA
08-2011

Skills

  • Customer service
  • Inventory management
  • Appointment scheduling
  • Time management
  • Team collaboration
  • Problem solving

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

Amazon
08.2022 - 12.2022

Optometrist Assistant

Dr.Kiggins Optometry
09.2015 - 06.2016

Insurance Broker

Coast Auto Insurance
08.2011 - 11.2013

Insurance Broker

Cost U Less Inc.
03.2011 - 07.2011

High School Diploma -

Roseville Adult School

P&C License - Insurance

Quick Learning School

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Selene Gutierrez