Detail-oriented Warehouse Professional specializing in customer service, safety compliance, and inventory management. Maintains organized workspaces while ensuring accurate order preparation. Demonstrates strong work ethic and adaptability, thriving in independent roles and rapidly acquiring new skills.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
State of California CALCTRA
Sacramento
05.2024 - Current
Operated forklifts and pallet jacks to move materials efficiently.
Organized inventory in designated storage areas for easy access.
Maintained cleanliness and safety standards throughout the warehouse.
Loaded and unloaded shipments while adhering to safety protocols.
Prepared orders for delivery by packaging items accurately.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Organized warehouse space for efficient storage of products.
Loaded and unloaded trucks with handtrucks, pallet jacks, and forklifts.
Staged and sorted multiple types of products for loading.
Followed established guidelines for picking orders accurately.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Maintained accurate inventory records using computerized tracking systems.
Verified accuracy of incoming shipments against purchase orders.
Budtender
Lemonnade
Sacramento
01.2024 - 01.2026
Educated customers on cannabis products and their effects.
Assisted in inventory management and product displays.
Provided excellent customer service in a fast-paced environment.
Collaborated with team members to enhance store operations.
Processed transactions accurately using point-of-sale systems.
Maintained compliance with state regulations and company policies.
Resolved customer inquiries and concerns promptly and effectively.
Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Assisted customers in selecting the best products for their needs.
Provided excellent customer service by answering questions regarding product usage and benefits.
Created positive and healthy customer interactions to align with company core values.
Complied with federal, state, and local laws regarding the sale of marijuana products.
Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
Greeted customers and promoted various cannabis products.
Executed customer-first culture through thoughtful communication and comprehensive product knowledge.
Greeted customers with a friendly and inviting attitude.
Researched new products, strains and trends as well as important law changes regarding dispensaries.
Monitored inventory levels and informed management when stock was low or depleted.
Stocked shelves with new product arrivals.
Educated customers on responsible consumption practices such as dosage control and safe storage methods.
Custodian
State Of California- CALCTRA
Sacramento
02.2022 - 05.2024
Maintained cleanliness of facilities through regular sweeping and mopping.
Operated cleaning equipment to ensure efficient sanitation of public areas.
Replenished supplies in restrooms and break rooms for staff convenience.
Coordinated cleaning schedules with team members to optimize facility upkeep.
Disposed of waste materials following environmental regulations and procedures.
Assisted in setting up facilities for events and meetings as needed.
Responded to urgent cleaning requests to maintain a safe environment.
Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
Performed routine deep cleaning of high-traffic areas to maintain appealing building interiors.
Supported custodial initiatives that improved facility maintenance and cleanliness standards.
Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
Assistant Manager
Connected Cannabis
Sacramento
05.2019 - 08.2021
Managed daily operations and maintained compliance with industry regulations.
Supervised daily operations including scheduling shifts, assigning duties.
Managed customer service inquiries and complaints in a timely manner.
Assisted in resolving customer inquiries and enhancing overall satisfaction levels.
Trained new employees on company policies and customer service best practices.
Coordinated with other departments to ensure smooth flow of operations.
Ensured compliance with safety regulations and company policies.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.