Selency Macwan
St. Albert,AB
Summary
Dynamic Food Service Supervisor with a proven track record at Sam's Grill, enhancing customer satisfaction and streamlining operations. Skilled in team leadership, training, and communication to ensure a clean and efficient environment. Recently completed a Graduate Certificate in IT Business Analysis, specializing in cybersecurity. Capstone project involved a thorough examination of RBC's cybersecurity infrastructure, collaborating with cross-functional teams, and presenting actionable insights for risk reduction. Eager to leverage this expertise in operational management, cybersecurity, and business analysis in a forward-thinking organization.
Overview
1
1
year of professional experience
Work History
Food Service Supervisor
Sam's Grill
09.2022 - 01.2024
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
Education
Graduate Certificate - IT Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON02.2024
Bachelor of Computer Application - Information Technology
Charotar University of Science And Technology
Changa, India05.2021
Skills
- Staff Leadership
- Inventory Management
- Quality Assurance Understanding
- Conflict Resolution
- Cost-Benefit Analysis
- Customer Needs Assessment
- Product Management
Timeline
Food Service Supervisor
Sam's Grill
09.2022 - 01.2024
Graduate Certificate - IT Business Analysis
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Computer Application - Information Technology
Charotar University of Science And Technology
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