Summary
Overview
Work History
Education
Skills
Timeline
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N.A/SO Dramo Vincent

St. Albert,AB

Summary

Dynamic warehouse professional with proven expertise at Supermarket in inventory management and logistics. Skilled in loading and unloading, with a strong focus on safety and efficiency. Recognized for enhancing operational workflows and delivering exceptional customer service, fostering team collaboration, and maintaining high standards of organization and cleanliness.

Overview

3
3
years of professional experience

Work History

General-warehouse-worker

Supermarket
07.2023 - Current
  • Operated warehouse equipment to efficiently move and organize inventory.
  • Assisted in loading and unloading shipments, ensuring timely processing of goods.
  • Maintained cleanliness and organization of work areas to promote safety and efficiency.
  • Learned proper safety protocols for handling hazardous materials and operating machinery.
  • Collaborated with team members to streamline workflow and improve operational efficiency.
  • Supported management by reporting discrepancies in stock levels for timely resolution.
  • Received and processed warehouse orders using handheld scanner.

Customer Service

Herline Top Modèle
10.2022 - 11.2023
  • Increased clientele through exceptional customer service and professional communication skills.
  • Boosted store's reputation through courteous and professional customer service.
  • Implemented new customer service policies to maximize satisfaction and loyalty.
  • Improved customer service levels with timely and accurate demand forecasts.
  • Demonstrated dynamic customer service by responding to customer inquiries.
  • Developed and implemented strategies to deliver quality customer service.
  • Facilitated cross-departmental meetings to ensure cohesive customer service strategies.

Education

Master In Mining Engineer - Mining Engineering

University of Maroua
Maroua-Cameroon
10.2021

Skills

  • Loading and unloading
  • Order picking
  • Packaging and labeling
  • Pallet jack handling
  • Heavy lifting
  • Shipping and receiving
  • Warehouse safety
  • Stock control
  • Team collaboration
  • Material handling
  • Storage organization
  • Receiving and processing shipments
  • Materials handling and transport
  • Order picking and processing
  • Material loading and unloading
  • Cleaning and organizing
  • Picking and packing
  • Warehouse logistics
  • Assembly and production
  • Warehouse operations
  • Punctual and dependable
  • Inventory tracking
  • Microsoft Excel
  • Operations support
  • Order fulfillment
  • Unpacking merchandise
  • Forklift operation
  • Health and safety regulations
  • Attention to detail

Self-motivated and disciplined

Timeline

General-warehouse-worker

Supermarket
07.2023 - Current

Customer Service

Herline Top Modèle
10.2022 - 11.2023

Master In Mining Engineer - Mining Engineering

University of Maroua

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N.A/SO Dramo Vincent