Summary
Overview
Work History
Education
Skills
Certification
References
Additional Information
Timeline
Generic

Selamawit Zergaw

Grand Prairie,Canada

Summary

Detail-oriented and customer-focused retail professional seeking an opportunity to contribute strong problem-solving and communication skills. Experienced in delivering exceptional customer service and supporting team success to help create a positive and efficient environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Vero Shoes
11.2024 - Current
  • Engaged with customers to facilitate product selection and purchases, providing personalized recommendations to enhance their shopping experience
  • Operated the cash register and managed transactions with accuracy and efficiency
  • Maintained a clean, organized sales floor, ensuring compliance with visual merchandising standards
  • Assisted in promotional activities aimed at driving sales and improving customer engagement

Healthcare Aide

Local Home Care Company
08.2022 - 06.2023
  • Delivered exceptional in-home care services, focusing on patient support and comfort
  • Communicated effectively with families and healthcare providers to relay important updates and adjust care plans as needed
  • Provided total hygiene care to 5 patients per shift by assisting with skincare, bathing, and toileting.

Store Assistant

Aldi
12.2021 - 07.2022
  • Assisted customers in locating and purchasing food and household items, contributing to a satisfactory shopping experience
  • Stocked shelves, rotated inventory, and checked for expired products to ensure a high standard of freshness and quality
  • Maintained cleanliness and organized merchandise displays in accordance with store policies

Healthcare Aide

Sonas Senior Home
12.2020 - 10.2021
  • Provided compassionate personal care to elderly residents, assisting with daily activities such as bathing, dressing, and meal preparation
  • Monitored and documented residents’ vital signs and health changes, promptly reporting concerns to nursing staff
  • Provided total hygiene care to 12 patients per shift by assisting with skincare, bathing, and toileting.

Education

QQI Level 5 Certification - Training in Manual Handling, First Aid, and Safeguarding Vulnerable Adults

College of Progressive
Dublin, Ireland
01.2018

Skills

  • Verbal communication
  • Interpersonal skills
  • Cash handling
  • Payment processing
  • Customer service
  • Attention to detail
  • Inventory management
  • Merchandising
  • Adaptability
  • Ability to thrive in fast-paced environments

Certification

QQI Level 5 Certification, College of Progressive, 01/01/18, Training in Manual Handling, First Aid, and Safeguarding Vulnerable Adults

References

Available upon request.

Additional Information

Eager and available to work flexible hours, including evenings, weekends, and all holiday shifts., Enthusiastic to develop new skills and contribute to team success.

Timeline

Sales Associate

Vero Shoes
11.2024 - Current

Healthcare Aide

Local Home Care Company
08.2022 - 06.2023

Store Assistant

Aldi
12.2021 - 07.2022

Healthcare Aide

Sonas Senior Home
12.2020 - 10.2021
QQI Level 5 Certification, College of Progressive, 01/01/18, Training in Manual Handling, First Aid, and Safeguarding Vulnerable Adults

QQI Level 5 Certification - Training in Manual Handling, First Aid, and Safeguarding Vulnerable Adults

College of Progressive

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Selamawit Zergaw